Administrative Assistant Customer Service
Resume:
TRACI STODDARD
Topeka, ks *****
EDUCATION:
Emily Griffith Opportunity School Denver, Colorado 08/91 to 05/92
ABO Certification in Optometry
Denver Business College Denver, Colorado 05/94 to 01/96
Associated Degree in Applied Science/Paralegal
EMPLOYMENT HISTORY:
Westaff From 08/10 to Present
Title: Contract Worker
Job Duties
Complete filing and scanning of Human Resource documents and cover front desk as needed for Westar until 09/10.
Still available for assignments through Westaff
First Christian Church From 09/09 to 01/10
Title: Secretary
Job Duties
Complete the weekly Sunday church service bulletin and the bi-weekly church newsletters. Also answer phones and
complete any other secretarial duties as assigned.
Stoddard Painting From 10/08 to 09/09
Title: Administrative Assistant
Job Duties:
Completed all the office/clerical work for painting business my husband and myself owned.
Avalotis From 03/08 to 09/08
Title: Administrative Assistant
Job Duties:
Was administrative assistant for industrial painting company for project in Canton, Illinois. I did all secretarial and
payroll duties for this job-site. Was then sent to West Palm Beach, Florida for project there. I worked as the
administrative assistant and as a hole watch, which is a safety position for when other employees are inside an
industrial tank.
From 06/07 to 03/08 was traveling with husband for his job.
YoungWilliams Child Support Enforcement From 05/06 to 05/07
Title: Legal Specialist
Job Duties:
Child Support Enforcement for Shawnee County caseload. Prepared Income Withholding Orders, Garnishments,
Renewal Affidavits, Motions for Revivor, Motions for Contempt, Bench Warrants, Motions for Examination of
Judgment Debtor and Motions for Medical Support. Completed legal annual assessments and appeared at docket
hearings at Expocentre to enforce caseload.. Prepared legal documents as needed for attorneys and assisted Collection
Officers with the Department of Social and Rehabilitative Services.
Women’s Recovery Center From 12/05 to 05/06
Title: Chemical Dependency Technician
Job Duties:
Supervised the daily activities of the clients, distributed medications, facilitated group meetings, transported clients to
outside 12 step meetings and recreational activities and help re-direct clients to more positive behaviors. Completed
daily assessments and activity logs for each client.
Tier Technologies d.b.a. Kansas Payment Center From 08/01 to 02/05
Title: Lead Research Clerk
Job Duties:
Completed all research needed on child support payments, including but not limited to; posting unidentified payments,
adjusting payments posted to incorrect cases, reviewing pay histories to be sure they are correct and releasing any
payments on hold. Assisted the District Court Trustees for each county and Collections Officers with the Department
of Social and Rehabilitation Services with any issues that needed to be resolved. Supervised and coached sixteen
employees, conducted training and prepared departmental procedures.
Teletech From 07/00 to 02/01
Title: Customer Service Representative
Job Duties:
Answered phones and handled all aspects of GTE phone, pager, cell phone and internet services from initial set up to
any changes and disconnections as needed.
Shawnee County District Courthouse From 11/99 to 05/00
Title: Administrative Assistant
Job Duties:
Set the docket hearings for Judge Leuenberger, prepared files for hearings, completed any legal documentation needed
when hearings concluded. Entered minutes into the Shawnee County computer system, prepared any legal and/or
correspondence for Judge, including but not limited to; probation reports, jury instructions and memorandum
decisions.
Denver County Human Services From 08/96 to 11/99
Title: Legal Technician V
Job Duties:
Worked directly with assigned attorney on preparing all legal documentation for Dependency and Neglect cases.
Completed Petitions of Dependency and Neglect, Orders for Custody and Guardianship, Notices by Publication and
Termination of Parental Rights. Prepared Witness Lists and contacted them to review their testimony, assigned times
and order to appear in court and insured they were present to give testimony. Assisted attorney’s as needed at any
court hearings. Previous to working with the Child Welfare Legal Department, I worked in the Court Liaison Unit for
Child Support Enforcement. Kept tract of all court hearings for the attorneys and legal technicians, prepared Notice of
Hearings, completed any legal documents as for attorney’s and assisted attorney’s at court hearings.
Adams County Social Services From 08/95 to 08/96
Title: Legal Technician III
Job Duties:
Child Support Enforcement for Interstate cases with Adams County. Prepared cases to be sent to other states for
enforcement purposes, located absent parents and completed arrears calculations, contacted other state enforcement
agencies for status information and answered any questions or issues that the custodial parent might have.
Computer Experience:
Windows XP and Vista Adams County, Denver County,
Microsoft Office: Shawnee County, KPC and SRS
Word, Excel and computer systems.
Power Point
Contact this candidate