Customer Service Assistant

Collin H. Jensen

**** **** ***. ***. ** ? Cincinnati, OH 45206

512-***-**** ? ******@***********.***

Profile

A rigorous and intuitive social scientist with a passionate interest

in the application of sociological thought to real world issues

Education

9/2009 - 9/2010 University of Surrey Guildford, Surrey, UK

Master of Science in Social Psychology

Dissertation: Cems in the Rough: How Turkish Alevis position

themselves in relation to superordinate group identities.

Coursework: Research methods, data analysis, statistics, structural

equation modelling, social psychology of organisations, organisational

change, identity, cognition, social change, influence, social psychology of

religion, academic presentation skills

8/2007 - 5/2009 Texas State University San Marcos, TX, US

Bachelor of Science in Applied Sociology (BSAS), GPA: 3.77, minor in

philosophy

Coursework: Statistics, research methods, SPSS, sociology of deviant

behavior, sociology of drugs, Asian philosophies

Research Skills

Qualitative Interviewing, transcription, interpretative

phenomenological analysis, discourse analysis,

content analysis, etc.

Quantitative Multiple regression, factor analysis, multidimensional

scaling, structural equation modelling, etc.

Software Excel, SPSS, G*Power and LISREL.

Other Qualifications

Computers Windows, MacOS, Linux, Word, Powerpoint, Excel, Photoshop,

Final Cut, Premier, Youtube, Flash, Dreamweaver, HTML

(beginner), C++ (beginner)

Languages Fluent: English; Intermediate: French; Beginner: Spanish

Academic Interests

Sociology Organizations, symbolic-interactionism, semiotics,

culture, ethnography, conflict theory, social

constructionism

Social Psych Identity, influence, cognitive dissonance, memetics

Religion Shamanism, mysticism, Christianity, Islam, Sufism,

Alevism, Gnosticism, Taoism

Philosophy Symbolic logic, existentialism, surrealism, philosophy of

science, Asian philosophies

Politics Social justice, human rights, international development,

conflict mediation

Professional Experience

10/2009 - 6/2010 The United Youth Development Organisation

London and Guildford, UK Volunteer: media production, change consultant

. Assisted in media planning for an international youth development

organization providing micro-loans to youth in sub Saharan Africa.

. Produced promotional videos for the organization for distribution on

Youtube and various other new media platforms.

. Produced a strategic guide for change, currently being implemented,

utilizing my expertise in organizational development to help the

organization achieve greater levels of legitimacy and accomplishment.

7/2008-4/2009 Picturebox Productions

Austin, TX Intern, production assistant

. Worked in all stages of production creating television commercials,

political campaign ads, documentaries, infomercials, and corporate

training videos.

. Edited campaign spots for the Barack Obama Presidential Campaign and the

Patrick Rose Texas State Representative Campaign.

. Coordinated the production and distribution of projects with clients and

producers.

12/2007-5/2008 Alamo Drafthouse Cinemas

Austin, TX Intern, Editor

. Edited promotional videos to be played before feature films showing in

Austin, Houston and San Antonio theaters.

. Updated Alamo Drafthouse's website and Youtube pages with new

promotional videos.

12/2006-12/2007 KLRU, Austin's PBS

Austin, TX Production Assistant, Producer

. Assisted in the production of various PBS shows for KLRU, predominantly

as a cameraman both in the studio and the field.

. Served as cameraman and production assistant during live television

events, involving coordination of technical knowledge, skill and

communication.

. Hosted events at the station's facilities, combining technical knowledge

and customer service.

. Produced segments for various KLRU shows.

. Piloted my own show, "LVL Up", a look at video games, gamers and the

growing video game industry in Texas.

. Role as producer required coordination with outside contacts, and timely

planning to ensure the efficient use of station resources.

7/2005-12/2006 Domino's Pizza

College Station, TX Delivery Driver

. Developed a variety of skills including customer service, personal

responsibility, money management, time efficiency and problem solving

References

1 Dr. Adrian Coyle, PhD - Senior Lecturer, University of Surrey Dept. of

Psychology

Relation: Professor and Master's Dissertation supervisor

E-mail: *.*****@******.**.**

Phone: +44 (0-148*-******

Kevin Smith - Cofounder and Chief Financial Officer of Picturebox

Productions

Relation: Internship supervisor

E-mail: *****@*********************.***

Phone: 512-***-****

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