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Sales Software

Location:
District Heights, MD, 20747
Posted:
October 15, 2010

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Resume:

Lynardo Miles

**** ****** ******

District Heights, MD 20747

202-***-****

******@*****.***

SUMMARY:

Seeking full-time position with a growing company that is willing to give

me the chance to explore my skills and use them to help me grow into my

future in an up and coming rise in Technology. I am willing to give 100% of

my time working and learning as I grow with your company. I feel that my

skills will be a tremendous asset to your company.

EDUCATION:

Bowie State University

Bachelors of Science, December 2008

Major: Computer Technology

GPA: 3.0

TECHNOLOGY SKILLS (Course related):

Server Administration (1/2) UNIX Administration

Client Operating Systems Internet Programming (1/2) (HTML, XML,

JAVA)

Pc Architectures Internet Technology

Software and OS Security Network Protocols (TCP/IP)

Computer Science (1/2) (C++) Data Structures & Algorithms

EXPERIENCE:

Science Applications International Corporation, McLean, VA September 13,

2010- Present

Hardware Tech Associate (located at the Library of Congress) 24 hours

per week

Install software, printers, and operating systems. Troubleshoot hardware

and software issues. Answer and respond to helpdesk calls. Run cat 5, cat

5e, and fiber optic cable between offices. Run queries on information using

Remedy ticket system.

United States Library of Congress, SE, Washington DC June 21, 2010-

August 13, 2010

Computer Assistant (STEP Program) 40 hours per week

Monitor backups using VERITAS Netbackup application. Set parameters in

spreadsheets and modify table entries. Export data into Microsoft Excel

spreadsheet to produce output reports. Execute and monitor ongoing computer

jobs. Compare data extracted from computer application with expected data

results. Record, monitor and maintain technical files related to robotic

tape libraries including media id's and inventory list. Report output

findings to supervisor using Microsoft Word. Document and label computer

hardware devices. Remove and Insert data cartridges into tape libraries. As

of August 16, 2010 I have been volunteering at the Library of Congress at

least sixteen hours per week performing the task stated above.

Now Technologies, Lanham, MD May 10, 2010-June 10, 2010

Desktop Technician 24 hours per week

Removed virus, malware and other threats. Connected computers to printers.

Solved connectivity issues. Used software application tools to backup data.

Mapped network drives. Installed software. Diagnosed hardware and software

problems. I left this position for the Library of Congress intern program.

Mid Atlantic Systems, Odenton, MD April

6, 2010-May 7, 2010

Network Technician 16 hours per week

Installed operating systems. Replaced memory. Answered help desk calls.

Installed hardware/software. Managed user accounts. Connected printers and

other devices. Assisted users remotely. This position was for a one month

project.

Family Dollar, Capital Heights, MD June 7, 2007-

April 1, 2010

Cashier/Stocker

20 hours per week

Operated and controlled the electronic cash register and credit card

machine. Assisted customers with sales merchandise. Stocked sales items.

The Home Depot, Capital Heights, MD February 2006-

August 2006

Cashier

25 hours per week

Operated the electronic cash register and credit card machine. Assisted

customers with sales items.

U.S Department of Transportation, Washington, DC

June 2002 - August 2005

Clerical Assistant 40 hours

per week

Answered telephone inquiries from the general public. Maintained and

filed correspondence. Routed inquiries to the appropriate section or

person. Used a desktop computer to review outgoing documents. I routinely

used Microsoft Office. Faxed and copied documents upon supervisor's

request. I worked full-time summer months (June - Aug) and Christmas

breaks (seasonal).

AWARDS:

Deans List - Fall 2004

National Honor Roll

Who's who among American High School Students?

References: Available Upon Request



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