Lynardo Miles
District Heights, MD 20747
******@*****.***
SUMMARY:
Seeking full-time position with a growing company that is willing to give
me the chance to explore my skills and use them to help me grow into my
future in an up and coming rise in Technology. I am willing to give 100% of
my time working and learning as I grow with your company. I feel that my
skills will be a tremendous asset to your company.
EDUCATION:
Bowie State University
Bachelors of Science, December 2008
Major: Computer Technology
GPA: 3.0
TECHNOLOGY SKILLS (Course related):
Server Administration (1/2) UNIX Administration
Client Operating Systems Internet Programming (1/2) (HTML, XML,
JAVA)
Pc Architectures Internet Technology
Software and OS Security Network Protocols (TCP/IP)
Computer Science (1/2) (C++) Data Structures & Algorithms
EXPERIENCE:
Science Applications International Corporation, McLean, VA September 13,
2010- Present
Hardware Tech Associate (located at the Library of Congress) 24 hours
per week
Install software, printers, and operating systems. Troubleshoot hardware
and software issues. Answer and respond to helpdesk calls. Run cat 5, cat
5e, and fiber optic cable between offices. Run queries on information using
Remedy ticket system.
United States Library of Congress, SE, Washington DC June 21, 2010-
August 13, 2010
Computer Assistant (STEP Program) 40 hours per week
Monitor backups using VERITAS Netbackup application. Set parameters in
spreadsheets and modify table entries. Export data into Microsoft Excel
spreadsheet to produce output reports. Execute and monitor ongoing computer
jobs. Compare data extracted from computer application with expected data
results. Record, monitor and maintain technical files related to robotic
tape libraries including media id's and inventory list. Report output
findings to supervisor using Microsoft Word. Document and label computer
hardware devices. Remove and Insert data cartridges into tape libraries. As
of August 16, 2010 I have been volunteering at the Library of Congress at
least sixteen hours per week performing the task stated above.
Now Technologies, Lanham, MD May 10, 2010-June 10, 2010
Desktop Technician 24 hours per week
Removed virus, malware and other threats. Connected computers to printers.
Solved connectivity issues. Used software application tools to backup data.
Mapped network drives. Installed software. Diagnosed hardware and software
problems. I left this position for the Library of Congress intern program.
Mid Atlantic Systems, Odenton, MD April
6, 2010-May 7, 2010
Network Technician 16 hours per week
Installed operating systems. Replaced memory. Answered help desk calls.
Installed hardware/software. Managed user accounts. Connected printers and
other devices. Assisted users remotely. This position was for a one month
project.
Family Dollar, Capital Heights, MD June 7, 2007-
April 1, 2010
Cashier/Stocker
20 hours per week
Operated and controlled the electronic cash register and credit card
machine. Assisted customers with sales merchandise. Stocked sales items.
The Home Depot, Capital Heights, MD February 2006-
August 2006
Cashier
25 hours per week
Operated the electronic cash register and credit card machine. Assisted
customers with sales items.
U.S Department of Transportation, Washington, DC
June 2002 - August 2005
Clerical Assistant 40 hours
per week
Answered telephone inquiries from the general public. Maintained and
filed correspondence. Routed inquiries to the appropriate section or
person. Used a desktop computer to review outgoing documents. I routinely
used Microsoft Office. Faxed and copied documents upon supervisor's
request. I worked full-time summer months (June - Aug) and Christmas
breaks (seasonal).
AWARDS:
Deans List - Fall 2004
National Honor Roll
Who's who among American High School Students?
References: Available Upon Request