Data Entry Technical Support

*** ********* ****. ***. *** - Mobile: 850-***-****

*******.********@*****.***

EDUCATION

Florida State University, Tallahassee, FL

Bachelor of Science, Information Technology, May 2009

EXPERIENCE

Systems Administration, Clearwater, FL 5/10-Present

Systems Administrator

Helped transfer 45 users to a kerio exchange server

Responsible for all networking solutions, including security, backups, and

remote administration

Provided enterprise level systems administration including: Support,

troubleshooting, installation, and maintenance

Installation and configuration of all electronic devices such as computers,

phones, printers, and network devices

Provide 24-hour technical support to laptops, desktops, electronic devices,

hardware, and software

Data Entry, Clearwater, FL 6/09 - 5/10

Data Entry Specialist

Entered data based on materials sent in by manufacturer.

Compile, sort and verify the accuracy of data before it is entered.

Locate and correct data entry errors, or report them to supervisors.

Maintain logs of activities and completed work.

Technical Support, Tallahassee, FL 6/08-6/09

Technical Support Analyst

Provide technical support to laptops, desktops, electronic devices, hardware,

and software to over 500 user systems

Provide network security to over 500 user systems

Installation and configuration of all electronic devices such as computers,

phones, printers, and network devices

Data Entry, Tallahassee, FL 5/08-5/09

Data Entry Specialist

Responsible for the proper input of insurance data.

Compile, sort and verify the accuracy of data before it is entered.

Computer Refurbishing, Tallahassee, FL 8/07-2/2008

Computer Refurbishing Technician

Maintain communication and organization with a sponsor as well as all

technicians

Use experience as a previous technician to improve the refurbishing process

and produce a more efficient manner of completing tasks

Data Entry, Palm Harbor, FL 05/05-08/05

Data Entry Specialist

Entered title clearing data following strict guidelines.

Responsible for knowing how to clear the data based on the state and county.

TECHNICAL SKILLS

Typing Speed - 90 wpm

MOUS Certified

Software

Microsoft Word/Excel/PowerPoint/Outlook/Access

Microsoft Expression Web and Dreamweaver

Adobe Photoshop

Windows 98/2000/ME/XP/Vista

SSH/Core FTP/Filezilla

MySQL

Kerio

Hardware

Installation

Computer hardware repair and assembly [pic]

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