Customer Service Technician

Electronics Technician ( Field Service Technician ( Maintenance Technician

( Electronics Mechanic

Exceptionally skilled professional with several years of extensive

background in electrical repair and maintenance, safety management, and

administration; recognized for driving business value and supporting

strategic objectives. Diligent and effective leader with impressive

background in improving efficiency and accuracy in accomplishing assigned

tasks in various electronics and communications procedures. Demonstrate

competency in the repair and maintenance of complex manufacturing equipment

and other types of electronic and electromechanical devices. Known for

outstanding communication, interpersonal and team-building skills, with the

ability to multitask in fast-paced environments.

[pic] Key Strengths [pic]

Hand and Power Tools Diagrams and Schematics Customer Service and

Utilization Interpretation Retention

Electrical and Electronic Safety Practices and Communication Skills

Test Equipment Procedures

Statistical Process Equipment Repair and Leadership and Mentoring

Control Troubleshooting

[pic] Professional Experience [pic]

Applied Mechanical Technical Solutions ( Sandston, VA

Field Service Engineer Oct 2009-Apr 2010; July 2010-Aug 2010

. Executed superior technical expertise in the successful extraction of

200mm semiconductor etching equipment at Qimonda Technologies, Sandston,

Virginia

. Assumed full responsibility in removing variety of equipment, such as

mainframes, AC distribution panels, system controllers, RF generator

racks, roughing pumps, heat exchangers, chillers, and scrubbers

. Ensured timely removal of equipment that would allow the end-customer to

either reinstall or resell the equipment

. Contacted to perform additional work under a new contract awarded to

Applied Mechanical Technical Solutions

Qimonda Technologies ( Sandston, VA

Advanced Maintenance Technician Apr 2001-Mar 2009

. Demonstrated exceptional performance in troubleshooting and repairing all

types of electrical, electronic, and electromechanical equipment used in

the manufacture of semiconductors

. Rendered efficient service in maintaining PC/PLC circuitry, pneumatic

controls, heat exchangers, and all other support systems as well as in

diagnosing and analyzing malfunctions using schematics and engineering

documentation and drawings

. Utilized outstanding skills in mentoring junior members of the etch

department maintenance team in the diagnosis and repair of system

malfunctions as well as junior maintenance technicians in pursuit of an

Associate's degree in Electronics

. Proficiently served as member of the Deep Trench Downtime Reduction Team,

responsible for reducing downtime and process time for the deep trench

equipment by 15% per wafer

. Recipient of two "on-the-spot" awards for outstanding contributions to

various team efforts

Viasystems Technologies Corp. LLC (Formerly Lucent Technologies) (

Richmond, VA

Control Systems Technician May 1996-Apr 2001

. Administered the troubleshooting and repair of all types of electrical,

electronic, and electromechanical equipment used in the manufacture of

multi-layer printed circuit boards

. Performed diverse tasks, such as maintaining relay logic circuitry and

PLC circuitry in motor control systems, conveyor systems, and backplane

printed circuit board test equipment as well as performing

troubleshooting to the component level

. Conducted regular calibrations on test equipment for the inner layer and

finished goods' printed circuit boards

[pic] Earlier Experience [pic]

Field Service Coordinator and Applications Specialist ( Prescolite Controls

( Carrolton, TX Dec 1990-Nov 1995

Electronics Technician ( Magnetic Bearings ( Radford, VA Feb 1989-Oct 1990

Illumination Laboratory Supervisor ( West Virginia Armature ( Glen Lyn, VA

Apr 1978-Oct 1980

Electronics Technician ( United States Navy ( Keflavik, Iceland, Norfolk,

VA Dec 1973-Dec 1977

[pic] Education/Credentials [pic]

Associate of Applied Science in Electronics Technology

New River Community College ( Dublin, VA

U.S. Navy TDA School ( Millington, TN

U.S. Navy Avionics "A" School ( Millington, TN

[pic] Professional Training [pic]

Dynamic Signal Analysis ( Hewlett Packard, Roanoke, VA

Telius Tool Training ( Tokyo Electron, Austin TX

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