Customer Service Project Manager
Resume:
Brett W. Johnston
Irving, TX 75063
********@*****.***
Education
July 2008 The University of Texas at Austin, McCombs School of Austin, TX
Business
December
1998
Master of Business Administration
Texas A&M University College Station,
Bachelor of Science in Economics TX
Experience
3/03-Presen Trinity Industries - Transit Mix Concrete & Materials Co. Dallas, TX
t
Director of Financial Planning and Analysis/M&A (4/08-Present)
Improved monthly forecasts/annual budgets by enhancing variance
analysis/updates by creatively developing a bottom up approach that
leverages unique tools & resources
Develop new due diligence process and led all business unit specific
mergers & acquisitions activity
Manage all long term planning processes and consult with executive staff
on needed changes
Develop tools that maximize the use of generated data to provide
analytical and operational support for daily financial reports
Created and managed an operational external transportation project
resulting in profit/savings
Identified industry specific demand drivers and developed demand models
to help better anticipate future market trends
Provide business decision support through strategic thought leadership
and financial analysis for employees at all levels
Senior Financial Analyst (8/06-4/08)
Designated as project lead to formulate strategic plan and annual budget
Built new models to determine feasibility of proposed capital projects
to track rebates, transportation expenses, and efficiencies
Performed analyses and created ad hoc reports on $400M business unit
(costs, efficiencies, etc.) as advised by CFO
Assisted in analysis of $20 million divestiture of assets
Operations/Area Manager (8/03-8/06)
College Station, TX
Supervised six production plants with 60 employees and seven direct
reports; responsible for planning and scheduling production,
maintenance, safety, customer service, and quality
Increased profit margins by 10% despite cost increases of over 20% by
emphasizing improvement in labor efficiencies and negotiating with
vendors to stagger price increases
Authored annual financial budget of $23M for Mid-Central Region
Instituted new program to improve safety, resulting in 50% decrease in
accidents
Regional Sales Representative (3/03-8/03)
Austin, TX
Managed material negotiations, customer service, collections, payables,
and general operations
Generated largest new account for the Central Region
7/01-3/03 Texas Industries
Houston, TX
Southeast Regional Sales Representative
2/99-7/01 Pioneer International /Hanson
Dallas, TX
Plant Manager (6/00-7/01)
Project Manager (11/99-6/00)
Business Development Representative (7/99-11/99)
Management Training Program (2/99-7/99)
Additional
Trinity Industries Leadership Council
NRMCA's Emerging Leaders Council
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