Manager Quality Control
Resume:
Dallas Becker
******.******@*****.***
_______________________
Profile
A dedicated, hard-working employee interested in an opportunity to utilize
my great interpersonal and leadership skills in a challenging position.
WORK EXPERIENCE
DIRECTV Home Services, Sioux Falls, SD November 2009- September 2010
Warehouse Manager-South Dakota
. Issue, maintain, and file paperwork for equipment to be used by
technicians on a daily basis.
. Send reports to technician supervisors with any aged equipment they
may have.
. Make sure the issued equipment was being used by the technicians.
. Maintain physical inventory counts to ensure they matched computer
inventory counts and ensure that the warehouse has a sufficient
stock of equipment to complete all routed jobs.
. Have daily meetings with Site Manager & Field Supervisors about
warehouse operations and numbers.
. Closed out any Past Open jobs from previous day.
. Supervise 1 Warehouse Specialist.
DIRECTV Home Services, Fargo, ND September 2009- November 2009
Quality Control Technician
. Pulled routes daily from previous day's installations.
. Took pictures of DIRECTV installations and filled out Quality
Control forms.
. Presented pictures of installs to the Site Manager & Designated
Systems trainer.
. Showed work to technicians and had them go back to jobs if they
needed to be brought up to code.
General Equipment & Supplies, Fargo, ND September 2008-September 2009
Parts/Parts Runner
. Deliver parts to different vendors around town.
. Deliver parts to mechanics that were on job sites.
. Handle shipping and receiving of parts.
. Sold parts to walk-in customers.
. Put parts orders together for customers who called ahead.
. Handle regular projects for supervisor.
. Order Parts for customers and service department
Premier Communications, Bismarck/Fargo, ND January 2006-June 2008
Senior Team Lead, February 2008-June 2008
. Supervisor of up to 20 technicians at a time.
. Made sure all technicians had all the jobs they were routed.
. Trouble shot any questions that technicians and customers had.
. Sent off daily reports to supervisors on team performance.
. Inspected technicians' tasks to make sure that they were completed.
. Handled any customer's complaint calls.
. Maintained and filed information for a fleet of 27 Company trucks
. Interacted with customers on a daily basis, both over the phone and
face to face.
. Responsible for the close out of all technicians' jobs at the end of
the day.
. Routed technicians to the next day's work, and faxed their routes to
them.
Warehouse Manager, January 2007 - February 2008
. Issued, maintained, and filed paperwork for equipment to be used by
technicians on a daily basis.
. Made sure the issued equipment was being used by the technicians.
. Maintained physical inventory counts to ensure they matched computer
inventory counts and ensured that the warehouse had a sufficient
stock of equipment to complete all routed jobs.
. Had daily meetings with General Manager about warehouse operations
and numbers.
ADDITIONAL SKILLS
. Experience working with Microsoft Word, Power Point, Outlook, and
Excel. Fluent with Microsoft & Macintosh operating systems.
. Forklift certified.
EDUCATION
Bismarck State College, Bismarck, ND
Currently in Progress
Associates in Arts for Business Management
REFERENCES
Available upon request
Contact this candidate