Norman M. Narvaez
*** ****** **., *** *********, CA 94112. Home phone: 415-***-**** Email:
**************@*****.***
Career Track
A position in Professional Security, Loss Prevention, or related
service
Qualifications Summary
. Security training and valid Guard Card: Trained in Access Control,
Weapons and Drugs Screening, Customer/Guest Service, Hotel Security,
Retail Loss Prevention, Powers of Arrest, Constitutional Rights, WMD
/ Terrorist Threat Identification, Workplace Violence Prevention /
Intervention, Emergency Response Procedures, and Report Writing.
. Excellent technology skills: Can operate industrial microscopes,
testing instruments, computers (Windows, Word, Excel, PowerPoint, and
Internet applications), office equipment, office phones, two-way
radios, alarm systems, and video consoles.
. Strong communication / organization skills as a subcontractor & loan
officer: Polite, helpful, persuasive, honest, and very detail
oriented. Bilingual in Filipino Tagalog.
. Take pride in reliability and efficiency: Loyal, punctual,
structured, well organized, productive while working independently,
and energetic to beat deadlines.
Relevant Experience
Access Control
. Trained in security procedures including ID screening, bag checks,
and patrols.
. Recognized legal state ID cards and learned how to spot potentially
fake IDs.
. Learned to identify and screen for all kinds of substances
including guns, knives, explosives, various types of drugs, and
drug paraphernalia.
. Practiced on different types of door locks, elevator locks, and
alarm systems.
Loss & Damage Prevention
. Learned tactics and behaviors that might lead to theft,
shoplifting, vandalism, and terrorism.
. Trained how to recognize, approach, and question suspicious people.
. Learned to identify fire hazards and general safety hazards.
. Submitted practice reports detailing daily activities and
incidents.
Emergency Handling
. Trained in notification, crowd control, and evacuation procedures
for different emergencies including fires, earthquakes, shootings,
and bomb threats.
. Trained in how to diffuse and calm difficult or potential dangerous
people.
. Practiced how to apprehend and escort people with and without
handcuffs.
Clerical Work
. Reviewed and filed loan applications, and typed and mailed
approval/denial letters.
. Contacted credit bureaus to verify clients' loan application
information, and contacted companies to obtain property abstract
surveys and appraisals.
Recent Experience
Carpenter / Painter Self-employed subcontractor, San Francisco, CA
8/03 - present
Security Trainee California Security Institute, San Francisco, CA
6/10 - 7/10
Loan Officer At Home Funding Group, San Francisco, CA 7/02 - 8/03
Assembler / Tester Boston Scientific Corporation, Fremont, CA 3/98 -
6/02
Education
CPR & Basic 1st Aid Certificate, Am. Safety & Health Institute, SF, CA,
8/2010 - 8/2012
Security Certificate, California Security Institute, San Francisco, CA,
7/2010
Diploma, Claro M. Recto High School, Manila, Philippines