Customer Service Data Entry

Alex Moreno Jr.

**** *. **** *****

Phoenix, AZ *5009

(Cell) 602-***-****

*********@***.***

Summary: Experienced as a Certified Forklift Operator/Receiving Clerk/Inventory Control Clerk/Order

Selector and a Data Entry Technician. I am self-motivated, good team player and having interpersonal

skills or can work independently. I have experience in operating/maintaining the following pit equipment:

electric/diesel and propane forklifts (sit-down and stand up), The Reach, electric and manual pallet jack,

and the walkie (extended), and utilized the computer and RF scanner. I am computer literate, and utilized

the following programs: MS Office Word 2007, Excel, MS Office XP, and 10 Key by Touch.

Arizona National Guard Advanced to Active Duty

Schools: Unit Clerk, Supply Management Course, Reports Clerk Specialist, Personnel Management

Specialist, and The Army’s Maintenance Manual System 4/13/1975 thru 5/20/1977

U.S. Arm (active duty) Honorable Discharge

School: Radio Teletypewriter Operator (non-Morse) 5/20/1977 thru 8/07/1980

Education:

Naumman Hobbs Forklift Training Course Phoenix, AZ

OSHA 3-year Certified 8/14/2009

The Data Entry Institute Phoenix, AZ

Certificate of Completion 1/28/2005

Phoenix College Phoenix, AZ

Computer Skills/Data Entry/Computer Keyboarding 1/04/2002

Maricopa Skill Center Phoenix, AZ

Certificate of Completion 5/26/2000

Work Experience:

AARP/Opportunity Industrialization Center (OIC) Phoenix, AZ

Maintenance Engineer 6/04/2010 to Present

Cleaned society room, organization offices, meeting rooms, and restrooms, washed outside steps and

elevators on a regularly scheduled basis. Carry different tasks such as minor maintenance work. Clear all

area by picking garbage and other unwanted material from surroundings. Perform every day checks for

cleanliness and finished work.

Schlotzsky’s Deli Phoenix, AZ

Food Preparation Worker 2009 thru 2009

Initiated/started all incoming orders from clients preparing orders at stage one then sending it to stage two

for finishing the product for the client. I also assisted in the morning preparation of setting up and

measuring all the meats and preparing the breads prior to opening.

AARP/The Cultural Cup Food Bank Phoenix, AZ

Customer Service/Receiving/Stocking/Training 2009 thru 2009

Received and stocked all donated food and accessories for the disadvantage, I also maintained the up

keep of my area of operation. I was also responsible for the training of all new volunteers in all procedures

and in the distribution of food to the disadvantage.

Amazon.com Goodyear, AZ

Warehouse Associate 2008 thru 2009

Performed a combination of automated tasks necessary for the shipment of product, including functions in

picking product, sorting, and end of line and I certified in the following pit equipment: cherry Picker,

Standup Forklift, The Reach, Electric/Manual Pallet Jacks, Extended Walkie, and the Golf Cart. As an

Ambassador I trained new hires in all Amazon functions.

Office Max Phoenix, AZ

Distribution Specialist 2007 thru 2008

Bulk pulling, utilizing the Cherry Picker, Quality Control (100% Check), I also trained in Bin Picking, Load,

and Rough Sort.

QDI Wireless Phoenix, AZ

Inventory Control Specialist/Receiving/Stock 2006 thru 2007

Counted product, investigated discrepancies, received/processed product and operated/maintained sit-

down forklift.

Star Distribution Phoenix, AZ

Stock Clerk/Returns 2003 thru 2004

Stocked all incoming product, operated/maintained a sit-down forklift, utilized a manual pallet jack and

also trained in Returns and as a Zone Puller.

Standard Restaurant Equipment Phoenix, AZ

Receiving Clerk/Order Puller 2003 thru 2003

Received/stocked all incoming product, was also trained in order pulling during down time from receiving

and stocking.

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