Sales Customer Service
Resume:
Bridget Flynn
Hoboken, NJ 07030
***************@*****.***
Career Objective
My current career objective is to use my Sales and Client Service roles to excel in a Sales Development role.
My main strength is my relationship building skills with both clients and internal team members and my
ability to work at a fast pace. Other strengths include: ability to think outside the box, analyzing data,
presentation skills, and ability to get the job done.
Experience
• 5 years working in Pharmaceutical online advertising.
• Contact network includes (CPG and Pharma) : PHD Media, OMD, Klick Communications,
Digitas Chicago, MEC Interaction, Zenith, Moxie Interactive, Publicis Modem, General Mills, J3,
Universal McCann, Convergence Point Media, Takeda Pharmaceuticals, Depuy, Centocor
Pharmaceuticals, Initiative Media.
• Results-oriented achiever in exceeding goals; demonstrated track record for increasing sales and
improving revenue performance.
• Acted as a liaison, prior to selling, between both clients and sales directors and executive staff and
sales directors.
Sales Director
January 2009-present
QualityHealth.com
• Manage a variety of relationships with agencies representing both Pharmaceutical companies and
CPG in addition to relationships with clients directly.
• Exceeded my sales goal by 85% in 2009.
• Attained President’s Club status in 2009.
• Excel at selling Sponsorships, Lead Generation, Email Marketing, CPC and big ideas.
• Create and implement turnkey solutions for all clients.
• Participated in thorough sales training focused on client’s needs.
Client Service Manager
January-December, 2008
QualityHealth.com
• Managed lead generation programs, CPM, and brand awareness email programs post contract.
• Provided outstanding customer service to clients, both agency and direct.
• Serviced 7 Sales Director from an implementation standpoint.
• Was responsible in seeing that programs went live and generated revenue.
Investment Strategist, National Broadcasting and Integrated Solutions
May 2006-December, 2007
Universal McCann
Client: Johnson & Johnson
• Managed station contracts for Early Morning and News of a 9 million dollar yearly expenditure.
• Contributed to a 3 month review of all Johnson and Johnson buying business by means of analyzing
buys versus ratings as well as brand delivery over the last 2 years.
• Established well working relationships with major networks.
• Aided Tylenol and Neutrogena brand teams quarterly in strategy and dollars by brand and
demographic.
• Oversaw between 44 to 60 brands quarterly, spread over Early Morning and News by GRPs and
dollars.
Education
BS, Business Administration
Drexel University, Philadelphia, PA
Major: Marketing & Advertising
June 2006
Division I Softball
Technical Skills
• Microsoft Office
• Salesforce.com
• Mediavisor
• DART
• Atlas
• Double-click
• Lotus Notes
• DDS Software, including Matchmaker, Netpak, Daisy, CM Viewer, Frontrunner
• Media Tools
• Steward Buying System
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