Customer Service Sales

Todd J. Mallers

**** *. **** ***. ******, CO **211 219-***-****

*********@*********.***

Objective

To obtain a position within the sales and marketing industry that will

provide the opportunity to blend sales experience, customer service skills,

leadership abilities, and educational background.

Experience

Bartender/Security The Celtic Tavern Nov

2009 - Present

. Socially interacted directly with the patrons while giving excellent

customer service

. Took food orders while mixing drinks for customers at the bar

. Made sure the bar area was well maintained and clean throughout the

shift

. Checked identification to make sure everyone in the establishment is

of age

. Security consists of making sure the building is not past capacity

Account Executive The Times Newspaper Feb 2008 -

May 2009

. Maintained long term relationships with existing clients

. Obtained new accounts through prospecting and cold calling

. Set appointments to conduct presentations and advertising proposals

with clients

. Worked with businesses on sponsorship opportunities for special events

. Product champion for NWI Parent magazine

. Worked with artists to bring new advertising ideas to

current/potential customers

. Attended seminars to improve and sharpen sales skills

Building Supervisor Southlake YMCA Jun 2006 -

Jan 2008

. Responsible for supervision of ten to twelve employees

. Monitored evening activities for members

. Provided instruction for various youth and adult sport programs

. Assisted with general maintenance of the facility

. Responsible for the closing procedures and processing of daily

business transactions

. Maintaining customer relations through provision of positive customer

experiences

Education

Bachelor of Science

in Marketing May 2006

University of Southern Indiana, Evansville IN

AACSB accredited school of business

Computer Skills

Microsoft Word, Outlook, Excel, Power Point,

Access,

APT Systems

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