Project Manager Administrative Assistant

Dawn M. Alois

** ******* **** ? Glen Cove, NY *1542 ? 516-***-**** cell ?

*********@*****.***

PROFESSIONAL EXPERIENCE

Netwolves, Hicksville, NY

November 2009 - October 2010

Consultant-Channel Support

. Increased channel sales revenue by developing and maintaining

relationships with three master agents and subagents

. Created and maintained an internal tracking system to manage entire

customer base

. Prepared quotes and contracts for services that addressed customer's

critical communications infrastructure requirements

. Effective at closing deals due to strong negotiation skills,

understanding client service and pricing requirements, and diligent

follow-up efforts

Chase Automotive Finance, Garden City, NY

February 2006 - August 2008

Credit Analyst

. Rendered credit decisions within credit policies, procedures, and fair

lending guidelines while minimizing risk to company

. Managed work flow to enable excellent servicing levels, responsiveness,

and accessibility in high volume phone and application environment

. Developed and maintained relationships with clients while communicating

adverse decisions and negotiating decision change requests

. Contributed to the market's profitability level through volume generation

and efficiency management while meeting and exceeding targets for return

on equity, volume and conversion rates

. Responsible for loan originations of 365MM in 2007 which was 103% of plan

Nassau County, Mineola, NY

January 2005 - February 2006

Administrative Assistant - to Director of Economic Development and Director

of Communications

. Provided program support to Director of Communications - managed press

events calendars, assisted with event planning, and provided onsite

event support

. Assisted in redevelopment of contaminated commercial and industrial

properties ("brownfields")

. Managed database of tax-delinquent sites with high potential for

redevelopment - created site maps, conducted site inventories/field

investigations, researched property histories, and prepared reports

. Prepared Request for Proposals (RFPs) and vendor contracts

. Processed department purchases and vendor invoices

Precision Financial Inc., Syosset, NY

November 2003 - February 2004

Administrative Assistant

. Provided administrative support to IT Project Manager including: managed

incoming and follow-up calls, prepared spreadsheets, maintained

relationships with vendors, managed calendar and travel arrangements

The Treiber Group, Garden City, NY

August 2000 - November 2003

Jr. Claims Representative (August 2001 - November 2003)

. Acted as liaison between insurance agencies and insured parties in order

to resolve claims promptly

. Reviewed and analyzed legal documents including summons and complaints.

Trained new employees on computer systems and programs

. Prepared monthly claim status reports using MS Excel

Data Entry Processor (August 2000 - August 2001)

Maintained and updated workers compensation claim

reports on claims management database

Managed correspondence with insurance carriers and

clients

EDUCATION

Long Island University at CW Post, Brookville, NY

December 2002

. Bachelor of Science in Business Science

COMPUTER SKILLS

. Proficient in Microsoft Word, Excel, PowerPoint, Access, Outlook

. Sagitta and various other insurance database systems

. Various government internal purchasing/financial management systems

. Various loan origination systems

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