Maintenance Customer

Teresa M. Aguirre

*** ****** ******* *****

Eureka MO 63025

Cell #314-***-****

Email: ************@****.***

Work History

**/**** ** **/**** Loan Servicing Representatives

First Bank

Hazelwood MO 63042

Process branch request for disbursements, payments, research or maintenance of the loan

files. These were processed immediately, if not I would contact the requester.

• Reliable in competing requests

• Organized with desk and files

• Prioritized work to be processed

• Loved a challenge in researching

1994 – 1996 Bill Payment Clerk Mercantile Bank/First Star/US Bank

Set up payment service and maintenance account for customer. Answered phone

from customers and the branches.

1990-1993 Fraud Clerk Sears Retail Store

Received calls from customers of possible fraud on their Sears Credit Card.

Processed the claim. Researched signatures and store cameras. Reissued new

cards. Made police reports. Sent and processed documents to customer.

Education:

1973-1976 No Degree Los Angeles Community College

Major: Education Minor: Special Education

Software/System Skill:

Fax, Laser Printer, AS400, Microsoft, Word, Excel, Outlook, Lotus and special

set up for different functions.

Type: 50 wpm

Languages:

Spanish – Intermediate In reading, writing and speaking.

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