Darrell Shaw

*** ********** **. ***. ****,

Columbia S.C., 29210

803-***-****

abjebj@r.postjobfree.com

Objective:

To work in the well known company as a computer operator and there by

monitor and control numerous computer systems, equipments, peripherals and

networks efficiently.

Education:

. Bachelor of Computer Information Science, May of 2006, Benedict

College

Skills:

. Expertise in installation of various software and operating systems

namely, Windows.

. Expertise in the usage of MS office tools namely Word, Power Point,

and MS- Excel

. Windows 98, Windows 2000, Windows XP, Windows Vista, Windows 7, OS 9,

OS 10

. Expert in using search engine tools and Internet.

. Cobol, C, C++, Unix, Siebel, Java

. Configuring routers

. Routing Static IPs

. Lan/WLan

Experience:

DirecTV

Employer Job-content (Jan. 2009-April 2009)

. Customer service representative

. Assist with receiver installation

. Troubleshoot lost of signal

. Fix error messages displayed by satellite receivers

. Programmed universal remotes

. Assist with routing of DVD and VCR to satellite receiver

. Run tests on satellite dish for better reception

. Upgraded equipment and package deals

. Placed orders for PPV programming

. Billing information

. Conduct monthly payments

AT&T

Employer Job-content (May 2006-Dec.2008)

. DSL Technical Support Representative

. Inbound and Outbound gates

. Assist with modem/router installation

. Troubleshoot DSL signal lost

. Configure modem/router settings

. Networked additional computers to an established network

. Setup wireless computers to the network

. Assist with 3rd party routers (Linksys, Netgear, Belkin, etc.)

. Setup multi-static IPs

. Configure email clients

. Firewall installation

. Troubleshoot through Command Prompt

. Configure browser settings

. Install programs offered by company

References:

Available on request.

Contact this candidate