Customer Service Manager

Deslandes

Claire Deslandes

*** ***** **.

Linden, NJ 07036

908-***-****

***********@*****.***

Objective

To acquire a position which allows me to apply the skills and techniques I have learned.

I am seeking to work in an industry that provides room for advancement and growth. An

ideal position would offer a challenge but opportunity to succeed.

Experience

Borders Newark, NJ

Keyholder Aug. 2008 – Jan. 2010

Customer service, cashier, handling cash, stock, plus selling, and merchandising

Union County Courthouse Elizabeth, NJ

Intern/Volunteer Aug. 2008 – July 2009

Civil Service Division: filling documents, preparing folders, making copies, and stuffing

envelopes.

Borders Outlet Elizabeth, NJ

Assistant Manager Aug. 2005 - Jan. 2008

Sales associate ($7.50/hr.)– cashier, customer service, stock, and merchandising

3

Supervisor/Key holder ($8.15/hr.) – includes tasks of a sales assoc., counting

money, monitoring cash transactions, cash handling and opening/closing of store.

Assistant Manager ($10.50/hr.) – includes tasks of both sales assoc. and key holder;

payroll, reporting sales, employee evaluations, participation in interviewing & hiring new

employees, training new employees, bill a lad/FED-X and assigning/organizing staff task.

Education

Union County College Cranford, NJ

Criminal Justice

May 2006 – Dec. 2008

Seton Hall University

Political Science/J.D

Sept. 2009 – May 2013

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Deslandes

Skills:

Data Entry

Excel beginner

Microsoft Office proficiency

Ability to copy, send faxes, and answer phones for an extended period of time

References:

Kim Sampson

Borders

Assistant Manager

Newark, NJ 07114

973-***-****

Lucinda Jean

New York & Company

Store Manager

Woodbridge, NJ

908-***-****

732-***-****

Carl Dufresne

Weiss Architects

Draftsman/AutoCAD

Livingston, NJ

908-***-****

Salary Range:

$10-15/hr. (negotiable based on position)

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