Manager Administrative Assistant
Resume:
Jessica L. Costa
East Providence, RI 02914
Cell: 401-***-****
Fax: 401-***-****
Email: **********@*****.***
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Employment History
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Administrative Assistant
G&M Construction, Inc.
3 Hollow Ridge Road
Rumford, RI 02916
March 2009 - June 2010
(As needed)
* Responsible for general office duties
* Faxing, copying, maintenance of employee files
* Responsible for correspondence of letters, memos, proposals and
invoices
* Opened and organized all incoming/outgoing mail
* Performed basic mathematical equations to determine pricing quotes and
balances
Billing Associate
Priority Management Group, Inc.
Pawtucket, RI 02860
March 2008 - September 2008
* Responsible for data entry, including patient and corresponding
billing information.
* Verified patient's insurance eligibility.
* Responsible for following up on denied claims with insurance company.
* Responsible for collecting patient's payments and posting them to
patient's accounts.
* Prepared bank deposits for provider's offices.
* Scanned encounter forms received from various health centers into
internet filing and communication system in order for patients to be
billed for medical services.
* Responsible for distribution of office mail.
* Other office duties as needed.
Administrative/HR Assistant and Receptionist
Nestor Traffic
Systems, Inc. Providence, RI
September 2006 -
November 2007
* Responsible for all interoffice duties, as well as those pertaining to
field employees and offices in other US locations
* Answered phones and greeted customers/visitors.
* General copying, scanning, distribution of mail and use of courier
services
* Handled several HR duties including employee benefits, time off
requests, background checks, and maintenance of employee files.
* Maintained office appearance and inventory.
* Maintained employee travel calendar and reconciliation of travel
invoices, vacation and conference room calendars.
* Assistant to Office Manager, HR Manager and Senior Management, as well
as providing assistance in all departments, including Marketing, Human
Resources, Customer Support and Accounting.
Proof Operator
Citizens Operations
Center
Riverside, RI
02915
January 2003 - July 2005
* Responsible for reconciling and balancing all batches of checks and
deposits from Citizens Bank branches in RI, MA, CT and NH
* Corrected all bank teller errors to ensure balance of funds within
batches
* Responsible for expediency and minimal errors in reconciliations
* Ranked 4th in the Proof department among over 100 proof operators for
speed and accuracy; was given incentive bonuses and was awarded for
high quality production
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Education
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Bachelor of Arts and Sciences Degree in Psychology
Rhode Island College - Summer 2001-Spring 2006
Graduated cum laude
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Skills/Qualifications
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* Highly proficient
* Experience in several different departmental areas
* Excellent verbal, interpersonal and communication skills
* Ability to work collaboratively and amicably with others
* Great time management skills
* Very skillful with numbers and balances
* Organizational and detail oriented
* Excellent problem solving skills
* Strong ability to multi-task multiple projects
* Work well under pressure
* Advanced knowledge of most computer programs such as Microsoft Word,
Outlook, Internet Explorer, Excel, with some knowledge of PowerPoint
* Excellent typing skills (approximately 60wpm)
* Extremely responsible, reliable, and trustworthy
* Punctual
* Very strong ability to handle confidential information responsibly and
covertly
* Strong determination
* Proactive work ethic
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References
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Gilberto DaSilva
G & M Construction (Co-Owner)
Margarida DaSilva
Garber Travel
Marianne Wood
Ingenix/United Health Group
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