Customer Service Assistant
Resume:
BRANDON R. KELLY
Lubbock, TX *9416
*********@*****.***
EDUCATION
Master of Music - Music - May 2007. Texas State University, San
Marcos, TX
GPA 3.7
Bachelor of Music - Music Education - May 2005. Texas Tech University,
Lubbock, TX.
GPA 3.17
WORK EXPERIENCE
September 2010 - Present - TSR I Tech - Sudden Link Communications,
Lubbock, TX.
Fix customer services and technical problems over the
phone.
August 2009 - Present - Adjunct Faculty - Lubbock Christian
University, Lubbock, TX.
Instruct trumpet students. Perform administrative duties
for faculty and students.
August 2008 - May 2010 - Teaching Assistant - Texas Tech University,
Lubbock, TX.
Team taught a methods class in high brass. Kept records on
an average of 25 students. This included all grading and
record functions. Private teacher. Responsible for 4 - 8
students per semester. Taught and advised these students
individually on a weekly basis throughout each semester.
Assistant to the head trumpet professor in administrative
duties. Devised a filing system for all printed music. Kept
the sheet music up to date and ordered when necessary.
November 2005 - August 2007 - Bartender - Red Lobster, San Marcos, TX.
Bartender in a very busy location. Responsible for opening and
closing the bar. In charge of inventory maintenance and
ordering. Trained all new hires in customer service and
job duties.
March 2006 - August 2007 - Publicity Office Assistant - Texas Tech
University, Lubbock, TX.
Responsible for operating the phone. Helping faculty and
students with programming information for upcoming
performance. Aided the publicity manager with projects.
August 2001 - May 2001 - Office Assistant - Blinn Junior College,
Brenham, TX.
Filed music and daily documents. Operated the copy machine and
the phone. Helped faculty and students with daily issues.
HONORS AND ACHIEVEMENTS
Certified by the Texas Department of Insurance All-Line Certification,
August 2010.
Eagle Scout, July 1997
SKILLS
Computer skills - above average
Organizational skills - excellent
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