Human Resources Management

STEVEN J. BRETT

***** **** **** ******

951-***-**** (Home)

Eastvale, CA 92880 *******@***.***

925-***-**** (Cell)

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SUMMARY of QUALIFICATIONS

Accomplished Human Resources professional with 13 years of broad cross-

functional business experience

Ability to define, plan, control, and implement interdepartmental tasks and

projects while successfully communicating and directly interacting with all

levels of management

Highly regarded as a results oriented individual who will go beyond all

expectations to get the job done while maintaining the highest level of

trustworthiness and accountability

Extraordinarily sensitive to and respectful of all enterprise user groups

and stakeholders with a reputation for helping to break down communication

barriers

Ability to apply commonsense solutions to employee relations issues that

consistently displays a time-proven image of someone that can be trusted to

advocate fairly for both employees and management

Manifestly effective in both strategic and transactional/"hands-on"

capacities

CORE COMPETENCIES

Employee Relations; Strategic Management; Workforce Planning: Recruitment &

Retention; Human Resources Development: Organizational & Career

Development; Risk Management: Health, Safety, & Legal Avoidance;

Communication & Motivational Strategies; Leadership Development; Diversity

Initiatives; Information Technology (I.T.) Development & Support; Employee

Assessment: Performance & Attitude Satisfaction Strategies; Corporate

Culture Enrichment Strategies

TECHNOLOGY SUMMARY

Microsoft Office 2007; Visio 2007; Windows XP/Vista; Microsoft Project '98;

Visual FoxPro 6.0/2.6; Cobol/2; DB2; SQL; Crystal Reports 8.5; Rational

Unified Process (RUP); STRADIS Methodology; SDLC Methodology; PeopleSoft

7.5 HRMS & Payroll (read-only access); ADP; Ceridian; IBM Mainframe; UNIX

EXPERIENCE

Southern California College of Optometry (Non-profit), Fullerton, CA

2007-2007

Director of Human Resources

. Reported to the VP of Financial Affairs, CFO, & President's Executive

Council member

. Responsible for the college's entire Human Resources function with

accountability for 175 employees

. Negotiated reductions in hourly billings for temporary staffing,

insurance rates, and other benefit fees

. Administered all benefit plans, Workers' Compensation, and performance

management evaluation process (spearheaded effort to re-engineer

current yearly procedure)

. Responsible for HRMS (Ceridian) updates for all new hires,

terminations, benefits enrollments / accruals, final paycheck

creation, and reporting

. Consulted with all VPs, Directors, and Managers on matters relating to

employment, promotions, discipline, grievances, internal

investigations, and terminations

. Redefined talent acquisition processes to be focused on providing

superior levels of candidate engagement for pre-hire and post-hire

milestones

. Identified training needs and career path tracks for targeted employee

groups

. Served on committees tasked with process improvements to the

compensation philosophy and strategies, safety and emergency

preparedness, Electronic Medical Records (EMR) new system rollout, and

formulated changes to positively enhance the work/life balance at the

College

Bio-Touch, Inc., Walnut, CA

2006-2007

Human Resources Employee Relations Manager / Director

. Reported to the Owners of the corporation

. Created and directed the company's first ever Human Resources

department

. Major responsibilities encompassed the implementation of a new

performance management system (based on a "Feedback not Appraisal"

philosophy), the rewriting of the Employee Handbook, full life-cycle

recruitment for workforce / succession planning, risk management,

policies and procedures review / update / enforcement, and

compensation / benefits administration

. Negotiated reductions in corporate 401k, Section 125 Premium Only Plan

(POP), and health / dental plan fees

. Implemented first ever employee feedback and attitude survey to

qualify / quantify level of employee engagement

. Developed effective communication strategies

. Conducted internal investigations

. Responsible for all legal compliance matters and initiated complete re-

write of an Independent Contractor's Agreement preventing adverse

litigation

. Directed the establishment of Cal-OSHA recommended Safety / Injury &

Illness Prevention Plan (IIPP) programs

. Began process of reviewing / re-engineering / preparing Requests for

Vendor Proposals (RFP) for all currently installed business systems

and for the implementation of a new HRMS

. Managed benefit plans open enrollment process

. Created all internal Human Resources forms and official documents

Safeway Inc., Walnut Creek, CA

1984-2004

Human Resources Orientation Team Manager; Corporate Human Resources I.T.

Training & Development Division

. Created, branded, and directed a very dynamic internship program that

recruited highly qualified and diverse intern candidates based on a

raised-bar set of standards

. Consistently produced an average of $159,437 in payroll / benefit

savings per 12-week internship terms

. Consulted as a business partner with all levels of management to

assess current and future staffing needs

. Worked with union staff members to develop career path opportunities

within the retail and corporate environments

. Up to date in the application / compliance of all pertinent federal

and California state employment laws

. Wrote job descriptions and prepared Internet / intranet job postings

utilizing applicant tracking system

. Conducted compensation, benefits, and worker's compensation analysis /

administration

. Performed employee relations and conflict resolution responsibilities

. Hired employees that consistently resulted in near perfect scores for

the "Hiring Manager Satisfaction" metric

. Worked with career development offices of targeted universities /

colleges for job fairs participation and on-campus recruiting

. Defined curriculum and program policies in terms of operations

knowledge and Safeway's customized version of the project development

methodology RUP

. Prepared senior management executive summaries / reports

. Provided performance management reviews for assigned staff

. Budgeted program resources

. Consultant / senior business analyst to a project team responsible for

upgrading the performance support system

. "Virtual e-Campus" Organizational Development project: Managed an

outside vendor (SkillSoft) and assisted an I.T. project team in the

setup of an intranet portal web site providing 200 Computer Based

Training (CBT) courses, white papers, curriculum tracks, and role-

based Just In Time Training (JITT) for 1,000+ I.T. staff members

Human Resources Generalist / Senior Business Analyst / Project Leader;

Corporate Human Resources Applications Support & Development Department

. Was personally recruited / hired (with relocation package included) by

the Director of the Corporate Human Resources Applications Support &

Development Department based on my recognized strong background in

employee business relations, systems development, and demonstrative /

passionate interpersonal skills

. Developed, implemented, and administered Human Resources retirement,

profit sharing, payroll-based stock ownership plans, and a customized

HRIS

. Provided help desk Human Resources system support as a Subject Matter

Expert (SME) for U.S., Canadian, and offshore Filipino and Indian

staff members

. Assisted in the development of personnel policies and procedures,

claims resolution, change reporting, organization chart updating, and

approving invoices for payment

. Monitored the performance evaluation process and helped to formulate

changes and enhancements

. Assisted in the assessment of reports, decisions, and results of

department activities in relation to established corporate goals and

priorities as defined by senior management

. Participated in developing strategic and long-standing departmental

objectives while recommending new approaches, policies, and procedures

to effect continual improvements in the efficiency of the department

and the services performed on behalf of the employee-body

. Responded to employee relations issues that included employee

complaints and harassment allegations

. Conducted new hire orientations and exit interviews

EDUCATION

University of California, Los Angeles (UCLA), B.A. in Economics

Cornell University, School of Industrial and Labor Relations (ILR),

Certificate in Human Resources Studies, 2009

PROFESSIONAL AFFILIATIONS

. Society for Human Resource Management (SHRM) member

. Workforce Management

. Electronic Recruiting Exchange

. Guidepoint Global Advisors member

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