RESUME
Terraine R. Jones
****Burnell Rd.
Columbus, Ohio 43224
My goal is to obtain a position utilizing my skills, experience, and
education.
E X P E R I E N C E
Acloche - Columbus, Ohio
May 2010 to Present - Data Entry Associate
Responsible for keying various forms of information at a variety of job
assignments. These were primarily in the field of Data Entry and required
the ability to adapt rapidly to new environments. Also, responsible for
answering incoming calls at various positions.
Board of Elections - Columbus, Ohio
July 2004 to November 2008 - Seasonal Employee
Switchboard Operator:
Responsible for answering incoming calls. Answered questions and inquiries
from the public by telephone and at the public counter in the office.
Directed or transferred phone calls to office personnel as required.
Data Entry Operator:
Responsible for accurately keying and verifying new and updated information
from new registration forms, and name and/or address changes. Assisted in
other areas of the office as needed which included verifying signatures on
petitions. Also, checked and separated incoming mail and distributed it to
designated departments for additional processing.
Ohio Department of Taxation - Columbus, Ohio
February 2002 to September 2008 - Intermittent
Data Operator I:
Inputted data from various income tax forms into company data base (1040 &
1040EZ). Printed any required error report. Used data entry KEIII
equipment (Quick Key).
Auditor of State - Columbus, Ohio
September 2006 to June 2007
Data Entry Operator I:
Data entry of E.F.T. (Electronic Funds Transfer) for state employees and
Medicaid applications. Applied stops and releases for state agencies.
Date stamped letters for income tax, Medicaid, maintenance, vendor, and
welfare payments. Entered replacements. Made phone calls to state
agencies to verify correct name and dollar amounts when needed and verified
routing and account numbers. Other duties such as filing when needed.
Retail Ventures Services - Columbus, Ohio
December 2004 to June 2005
Payroll Clerk I:
Answered general payroll questions, processed direct deposits. Processed W-
4 forms, audited payroll reports for time worked accuracy. Processed
weekly and bi-weekly payroll for multi-state stores.
Affiliated Computer Services - Columbus, Ohio
December 2003 to June 2004
Exceptions Payment Processor:
Payment review, resolution, and tracking. Processed child support
payments. Daily mail processor.
E D U C A T I O N
Penn-Ohio College
Word Processing and Clerical Studies - 1986 to1987
*References Available Upon Request