Customer Service Information Technology

Tonia Leeper

**** ***** ***** ** **

Marietta, Ga. 30060

*********@*********.***

(H) 678-***-****

(C) 770-***-****

OBJECTIVE

Highly motivated, creative, detail oriented team player, with dynamic

interpersonal skills. Work well independently and with a team to achieve

a common goal

Flexible and adaptable in constantly changing environments

I'm currently seeking to establish a long term professional relationship

with a firm that

Recognizes employee contribution and promotes development, offers a diverse

working

Environment and advancement opportunities. I will provide excellent

customer service skills and the knowledge that I have gained throughout the

years.

COMPUTER SKILLS

Novell 4.83 sp l, 4.80, Windows XP, Windows 2000 troubleshooting, Web

Development, Microsoft Office, Macintosh, DOS, HP product support, Web

Admin, Web Design, Database Design, printer support. Console 1, Virus

patches Support, Network configuration support, Wireless cart and VPN,

hardware and software installation, imaging and computer repair. Access,

SQL, UNIX, PL/SQL, Linux, Oracle 10g, C+ +, RDBMS, system analysis and

development,

Work Experience

Cobb County School board 3\2007 - present

Custodian - cleaning classrooms

Broward County School Board 2\1996-06/16/06

Supervisor, Environmental Services, responsibilities included, maintain

Employee records, evaluations, overseeing employee job sites. Installing

computer software, troubleshooting computers

Education

BS in Information Systems

9\26\2005-Present

Strayer University Atlanta, Ga.

Bachelors of Science Degree in Information Technology

6\2002-6\2003

American Intercontinental University, Westen,florida

Associates of Science Degree in Computer Engineering

9\2000-03\2002

Keiser College Fort Lauderdale, Florida

Awards Received

Dean's List & Honor Roll

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