Customer Service Quality Control
Resume:
Cheryl J. Heidemann
PO Box **** 970-***-****
Loveland, CO 80537 ************@*****.***
OBJECTIVE: Obtain work in the medical industry where my skills will be
utilized.
QUALIFICATION SKILLS
o Knowledge of ICD-9, CPT, Modifiers, HCPCS
o Medical Billing, Reimbursements and Collections and Customer Service
o Knowledge of HIPPA - fraud and abuse, medical terminology and basic
anatomy
o Quality Inspection PC Boards and end products
o Knowledge of Microsoft Office - Excel
EDUCATION
Career Coders, LLC, Loveland, CO
August 2009
Medical Billing and Coding; Medical Terminology; Basic Anatomy
Received the AMA Certified Medical Reimbursement Specialist September
2009
Alaska Pacific University, Anchorage, AK
BA Degree: Human Resources/Pre-counseling
RELEVANT EXPERIENCE
Quality Control Inspector III Jan 2007 - Mar 2009
Reliant Manufacturing Services Longmont, Colorado
Coordinated workflow among inspection team
Collected and analyzed defect data focused on process improvement
Identified components and placement according to schematics
Transcriber Mar 2006 - Nov 2006
High-noon Enterprises Centennial, Colorado
Transcribed digitized video, typed dialogue inserting marks by minutes
Logged tape lengths and cataloged tapes for the library
Quality Control Manager Jul 1999 - June 2005
Data Pure Company, LLC Berthoud, Colorado
Wrote the ISO 9000/2000 Quality System procedures and manufacturing
specs for the company
Trained all employees on ISO procedures and records keeping
Cheryl "CJ" Heidemann
PO Box 7194 970-***-****
Loveland, CO 80537 ************@*****.***
References
Brian New
Owner - Data Pure Company
912 Second Street, Ste B
Berthoud, Colorado 80513
Cathy Fett
Friend - HACH Company
1148 E 5th Street
Loveland, Colorado 80537
John Crews
Quality Manager - Reliant Manufacturing
2453 Glendale Drive
Loveland, Colorado 80538
Contact this candidate