Customer Service High School

MARYANN TUTHILL

**** ******* ***

Stratford, CT. 06614

Phone 203-***-****

**********@***.***

~DISTRIBUTION TEAM LEADER~

Excellent Customer Service Skills

Experienced team leader who is skilled in the area of multi-tasking, prioritizing and remaining

organized in a face pace environment. Quickly troubleshoot and resolve problems. Provide

communication and training. Ability to work overtime and weekends. Knowledge of SAP, lotus

notes and internet savvy.

Core Skills

Forklift Certified Employee Training Order Processing Bills of Laden’s and Invoices

HR Access Shipping Inventory Control Managing Shipping

Supplies

Work History

Pitney Bowes Newtown, CT. 1986

– 2008

Team Leader - Service Parts (2004 – 2008)

• Monitor and delegate daily work assignments

• Inventory control and cycle time

• Customer service – service representatives and planners

• Canadian and export shipping

• Ensure OSHA safety

• Organized daily reports: UPS, USPS, Canadian and daily work load

Achievements

Rewarded for continual cycle time while moving department floor plan and not

‘miss a beat’

Exceeds in performance reviews

Warehouse Specialist - equipment (2002 – 2003)

• Programmed mailing meters

• LTL process – managed orders, inventory and operators

• RPS and UPS processing, plus postal reports

Achievements

Acknowledged for setting up and streamlining new LTL line to coincide with

the built to order group move

Warehouse Specialist – service parts (1997 – 2001)

• Inventory accuracy

• Put away and replenish stock, location audits

• Bar-coded, placard locations and part numbers

• Operated equipment such as forklift trucks

• Team leader back – up

Achievements

Rewarded for continual management of inventory while moving a division of the

company

Senior Warehouse Operator – service parts (1989 – 1996)

• Picked, packed, manifested and shipped orders

• Inventory accuracy and cycle time

Warehouse Operator – service parts (1986 – 1988)

• Picked and packed

• Cycle time

Olsten Temporary Services Danbury, CT.

1986

• Clerical work

Fairfield Cab Fairfield, CT.

1985

• Cab driver

Laidlaw Transportation Fairfield, CT. 1982

– 1985

• School Bus driver

Holland Steinbach Fairfield, CT. 1980

– 1981

• Retail Sales and cashier

Roger Ludlowe High School

High School Diploma

Fairfield, CT.

Contact this candidate