Customer Service Medical

DORIS ANTONIO

**** * ******** ***, #*** 480-***-****

Phoenix, Arizona 85021 ************@*****.***

OBJECTIVE: Seeking employment as a Medical Office Receptionist.

SKILLS/QUALIFICATIONS:

Arrive on time, Good Attendance

Strong work ethic, Productive, Get the work done

Flexible-will stay longer if needed or/and work that extra day

Dependable, Independent as well as a Team player

WORK RELATED EXPERIENCE:

Quality Customer Service

Computer skills including Internet and Email

Microsoft office competence in Word, Excel, Outlook

Filing in Alpha and Numeric

Use of Office equipment - Telephone, Fax machine, Xerox machine, Printer

WORK HISTORY:

Data Entry Operator

Ranstad Agency, Phoenix, Arizona

February 2010 - April 2010

Entered customer information into the company data-base

Validated checks

Production worker

Commercial Staffing, Phoenix, Arizona

February 2006 - October 2007 and April 2008 September 2008

Employee of the month for June 2008

Set up and worked on a conveyer to assemble cardboard boxes

Packed products into boxes

Inspected boxes and products for quality use

Maintained a clean and organized work area

Medical Records Clerk

Phoenix Indian Medical Center, Phoenix, Arizona

September 2001 - January 2006 and October 2007 - February 2008

Quality customer service with patients/public and medical staff

Answered incoming lines and transferred or took messages as needed

Printed, copied and faxed various documents

Reviewed all patient care component forms for completeness

Filed patient paperwork and medical reports into patient medical records

chart

Pulled, sorted, distributed and retrieved and filed patient medical records

charts

Purged inactive records for transmittal to the Federal Archives and Record

Center

Data Entry Operator and Customer Service Representative

Kelly Services, Phoenix, Arizona

January 2006 - July 2007

Quality customer service to licensees and to the public

Receive and review various application and forms relating to real estate

Check for deficiencies and completeness

Receive payment for fee, print receipt for customer then process

application, deposit check and key information into company data-base.

Type and send deficiency letters as needed.

Timeframe all incoming applications and documents

Took phone messages and return calls when needed

Copied and fax various documents

Ability to use office equipment such as fax, printer, Xerox, and the

telephone

Entered check information in company data-base

EDUCATON:

Completed Health studies in Medical Billing and Coding (September 2010)

TechSkills, Phoenix, Arizona

Clerical Certification

Chicano Por La Causa, Phoenix, Arizona

Diploma

Inter-Mountain High School, Brigham City, Utah

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