High School Technical Support

Objective

TO OBTAIN A FULLTIME POSITION IN AN ORGANIZATION SEEKING AN EXTRAORDINARY

RECORD OF

hard work, dedication and the ability to exceed expectations and

requirements.

EDUCATION

Hebron High School Carrollton, Texas

High School Diploma

hardware

KNOWLEDGE OF MOST BRANDS OF PC (IBM, COMPAQ, DELL, CLONES AND PERIPHERALS)

sOFTWARE

WINDOWS NT, WINDOWS 95-98, 2000, XP, MICROSOFT OFFICE,

Internet: basic and advance skills

EXPERIENCE

Oncor, Farmers Branch TX

Meter Reader

. Customer Contact

Telvista Inc., Dallas TX

Technical Support Representative

. Provided Technical Support for Fios Video in call center

. Proficient with I-VAPP, and I-CAD, Word, Excel,

. Power Point, Window Vista, and XP.

Premier Fulfillment, Grand Prairie, TX

Independent Contractor

. Assisted in Project Coordination

. Configured 15,000 unites within 90 days

. Certified in DSP- V2.5, DMS Client Software

School Office Aid

. Maintain computer records

Aug 2007- May 2008

Dec 2008- Jan 2009

Jan 2009 - Present

June 2008 - Sept 2008

2004 - 2008

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