Human Resources Customer Service
Resume:
Bridgett R Watson
**** ***** *******, *******, ** 77053
281-***-**** – 713-***-****; ****@*********.***
Professional Summary:
A highly motivated and results-oriented Payroll Professional with exceptional leadership and communication skills,
seeking to share talents and abilities with an organization looking for dynamic addition to the payroll team. Possess
several years of supervisory and administrative experience in the areas of payroll, human resources and benefits,
including outstanding customer service knowledge and skills to provide excellent services to the clients.
Areas of Expertise:
• •
Payroll Administration - Multi-State – Employee Coaching
•
Union/Non-Union 401K Administration
• •
Payroll Taxes Cost Control
• •
Benefits & Human Resources Administration Training and Development
• •
Garnishments Customer Service
• •
ADP Time & Attendance ( eTime) Complex problem solving skills
• •
Employee Recruitment General Ledger and Reconciliations
• Employment Retention
Work Experience:
04/06 - PAYROLL TAX MANAGER
10/10 PSC, Houston, Texas
• Supervised a payroll staff of 5, managing the daily payroll processes and various aspects of payroll and taxes
• Oversaw multi-state (union and non-union) weekly and bi-weekly payroll processing for 4800+ employees
and payroll taxes: monthly, quarterly, annual, W-2’s.
• Developed and implemented goals, procedures, priorities, and policies.
• Evaluated payrolls for accuracy and timely communication with internal and field contacts.
• Provide leadership to the staff and management of the payroll and tax process.
• Plan, implement and oversee all tax requirements to ensure the company is in compliance
with federal and state regulations.
• Interface G/L from ADP to into accounting systems (World/One World/Oracle).
• Research and resolve all general ledger payroll issues.
• Communicate effectively with accounting, human resources and locations contacts.
• Validate that employee’s payroll taxes are set-up correctly to ensure the integrity of the
payroll tax system.
• Addressed inquiries and correspondences for current and closed payroll entities, employee
tax codes; federal, state and local payroll taxes; and tax jurisdiction changes/set-ups.
• Reconciled manual checks to payroll bank account.
• Research state, federal and/or local payroll tax laws and regulations that pertain to Payroll.
• Implemented ADP eTime - payroll system conversion team (from Ceridian to ADP).
• Advice upper management on tax matters.
• Other duties as assigned.
04/05 - PAYROLL TAX SPECIALIST
04/06 PSC, Houston, Texas
• Oversaw companies’ multi-state payroll taxes for 4000 employees: monthly, quarterly,
annual, W-2’s.
• Validated employee’s payroll taxes were set-up correctly to ensure the integrity of the
payroll tax system.
• Addressed agencies inquiries and correspondences for all current and closed payroll
entities, federal, state and local payroll taxes; and tax jurisdiction changes/set-ups.
• Uploaded weekly G/L interface from ADP into accounting systems (World/One
World/Oracle).
• Reconciled manual checks to payroll bank account.
• Researched state, federal and/or local payroll tax laws and regulations related to Payroll.
• Payroll system conversion team (from Ceridian to ADP).
• Advice management on tax matters.
08/04 PAYROLL CONSULTANT (Temporary)
04/05 Robert Half, Houston, Texas
• Submitted monthly headcount report.
• Prepared payroll journal entries.
• Audit monthly payroll.
04/04 PAYROLL MANAGER (Temporary)
08/04 Tracer Inc. Houston, Texas
• Oversaw payroll processing (multi-state) for exempt, non-exempt and union employees for
weekly, bi-weekly and commission, in-house payroll system (Versyss/ADP).
• Timely and accurate payrolls to include certified union payrolls and job cost.
• Filed federal, state and local tax returns.
• SOX implementation and documentation to ensure company compliances.
• Maintain the integrity of the payroll database (employee changes).
• Posted payroll to general ledger.
• Researched and resolved payroll related issues.
• Knowledgeable on federal, state and local laws pertaining to payroll and human resources.
02/97 - HUMAN RESOURCES/PAYROLL/BENEFITS MANAGER
04/04 ShawCor Pipe Protection, LLC, Houston, Texas
• Supervised 10 Human Resource/Payroll/Benefits Administrators.
• Coordinated weekly, semi-monthly and monthly (multi-state) payrolls, including expatriates,
ranging from 400 to 2000+ employees via ADP PC Payroll for Windows utilizing ADP E-Time.
• Managed and administered the company 401(k) and health and welfare plans, long/short term
disability, FMLA, and worker’s compensation.
• Partnered with management to improve the organizational development plans.
• Advised management on human resources issues and requirements.
• Prepared annual 5500 reports for the 401(k) and health and welfare plans.
• Oversaw the non-discrimination testing, ensured 401(k) compliance with federal laws
(DOL and IRS) and audits (independent auditors).
• Assisted and negotiated the design of 401(k) and health and welfare plans.
• Implemented the payroll conversion to ADP PC for Windows from in-house system.
• Partnered with legal counsel in negotiating and researching EEOC claims and lawsuits.
• Implemented policies and procedures.
• Prepared and filed payroll quarterly and annually reports.
• Created journal entries and reconcile to General Ledger.
• Knowledgeable on federal, state and local laws pertaining to payroll and human resources.
• Assess all immigration issues, processing of visas and passports.
• Recruitment, interviewing and terminations.
• Employee relations/issues.
• Trained and orientate managers on company management policies.
03/96 - PAYROLL PROCESSOR SUPERVISOR (Contract)
02/97 Kelsey-Seybold Clinics, Houston, Texas
• Supervised payroll processors.
• Processed bi-weekly payroll for 2,500+ utilizing an in-house system (multi-state).
• Authorized manual checks.
• Prepared and filed quarterly tax reports and payroll tax deposits.
• Administered 401(k) and insurance plans.
11/95 - PAYROLL CONSULTANT (Contract)
03/96 Metro Traffic Control, Houston, Texas
• Coordinated system conversion from ADP software to Paychex payroll system.
• Designed and documented new payroll procedures.
• Reviewed interfaces for accuracy.
• Implemented Human Resources filing system.
• Audited Human Resource policies for accuracy.
03/92 - BUSINESS OFFICE AND HUMAN RESOURCE MANAGER
11/95 North Side General Hospital, Houston, Texas
• Managed 20 employees in the areas of Payroll, Accounts Payable, Accounts Receivable,
Medical Records, Data Processing, Purchasing and Shipping Receiving.
• Negotiated governmental and hospital contracts.
• Supervised the processing of a bi-weekly payroll for 200+ employees utilizing ADP DOS.
• Responsible for payroll tax deposits.
• Reconciled bank accounts (payroll and operating).
• Prepared and filed monthly, quarterly and yearly tax reports.
• Created monthly budget projections for hospital’s management.
• Coordinated system conversion from Mednet to Integrated Medical Network and ADP DOS.
08/90 - ASSISTANT CONTROLLER/HUMAN RESOURCES COORDINATOR
03/92 Bowling Green of Houston Psychiatric Hospital, Houston, Texas
• Managed five Payroll and Accounting staff.
• Processed payroll using ADP DOS for approximately 300 employees (multi-state).
• Prepared and processed month-end closings and posting entries to general ledger.
• Reconciled bank accounts (payroll and operating).
• Responsible for all aspects of Human Resources - new hires, termination, interviews,
unemployment claim forms and appeals and EEOC claims.
Education:
04/11 America Payroll Association Certification for Payroll Professional (CPP)
05/11 LeTourneau University BBM - Projected Graduate
Professional Affiliations:
America Payroll Association – Member Since 1998
Applications:
Microsoft - Word, Excel, Access, Outlook, Lotus 123, Lotus Notes, ADP (Web Enterprises Versions 3 & 5, PCPW,
DOS), ADP Reportsmith, Reporter, ADP e-Time, Kronos Time clocks, ADP iPay, CYMA, Mednet, Citrix, Versyss,
Lawson (in-house payroll), JD Edwards, Oracle
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