Customer Service Sales
Resume:
Audrey Patton Customer Service & Support Specialist
**** ***** ****** ** ******** an award-winning track record of customer
spencer, in 47460 care excellence within high-volume environments that
Home: 812-***-**** include...
Cell: 317-***-**** Call Centers ( Online Support ( Customer Service
Treasures14kt@gmail.c Desks
om Key Skills
Career Snapshot
Ten years of
commended performance
in key customer
service and support
roles.
Expert in customer
care/communications,
problem solving,
relationship building
and user training and
support.
MS Office
"power-user" with
additional
proficiencies in
assorted databases.
Awards
1998-1999 numerous
award for excellents
in customer service
Computer Skills
Word, Excel,
PowerPoint, Access,
Outlook, ACT!, SQL
Mission Statement
Strive to exceed
customer/ employer
expectations by
delivering
second-to-none
service. Maintain
customer centricity
in all initiatives
and interactions,
always putting the
customer first.
World-Class Customer Service Call Center Operations
Troubleshooting/ Problem Technical/User Support
Solving Complaint Handling
Up-Selling/Sales Support Reports & Documentation
Customer Order Fulfillment
Professional Experience
landstar independent Transportation sales and
agent - Avon,in service agent, 2007 to 2009
customer service call Customer Service Specialist,
center 2005 to 2006
inbound/outbound. -
plainfield, In
customer service call Customer Service Rep, 2003 to
center - norman,ok 2004
reservation sales and Customer service rep, 1998 to
service. - 2000
indianapolis, in
Provided telephone, online and face-to-face customer
service/support within high-volume call centers.
Booking track and tracing selling and upselling to
clients and customers as portfolios needed. Credit
card and customer service support
Education
Vineyard high school Livermore,ca
General education 1995
Cleveland institiute of electronics
Associate of Arts (AAS) in science for information
technology
Cleveland,ohio 2009 till present
Contact this candidate