Manager Customer Service

David W. Jackson

*** ******* ** ********, ** ****4 (m)865-***-**** **************@*****.***

Objective To find a position in which I am comfortable and able to

excel at. I would like a positive work environment where

I am challenged daily.

Experience Assistant Manager

9/2009-10/2010 Weigel's Powell, TN

•Overseeing a staff of 2-4 people and using customer service skills daily

•Counting down tills at the end of shift, completing end of shift paperwork and

deposits

•Overseeing stock and ordering

Lawn Technician

4/2007- 10/2009 Scott’s Lawn Service Knoxville, TN

•Dealing with customers on a daily basis, ensuring they are satisfied with their

lawn service

•Daily treatment of lawns including weed control and fertilizer

•Completion of invoices and other paperwork to accompany each lawn

Materials Handler/Warehouse Worker

2006-3/2007 Pitney Bowes Government Solutions Clinton, TN

•Unloading mail crates from the incoming trucks and back onto the outgoing

•Sorting and placing mail appropriately

•Safely shifting large crates and barrels from one location to another

Assistant Produce Manager

2005-2006 Food City Clinton, TN

•Overseeing the quality of department daily

•Responsible for inventory and reordering of necessary stock

•Preparing the daily schedule of other produce employees

Shift Manager

2003-2005 Krystal’s Clinton, TN

•Overseeing the staff for my eight hour shift

•Maintaining the front lobby and grill area efficiently

•Counting down tills at the end of my shift and depositing money appropriately

Education Anderson Co. High School Clinton, TN

2001-2005

Diploma

Additional Skills I have taken a couple of computer courses on college level and have

basic computer knowledge. I have attended training courses through

all of the above mentioned jobs in order to better prepare myself for

my responsibilities. I also work as needed for a local retail business.

I oversee shipment arrival and departure and organization of the

warehouse.

References David Cantrell 865-***-**** former supervisor

Katie Hosch 865-***-**** sister-in-law/ former co-worker

Tammy Rounds 865-***-**** former employer

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