Customer Service Supervisor

Kevin B. Zink

*** ******** **.

Apt. B

Rochelle, IL 61068

815-***-****

Resume

Skills and abilities: Standard manufacturing machine operation (presses,

lathes, assemblers); computer operation, maintenance,

and repair, security officer, security systems, Certified

Nursing Assistant.

Education: Stockton High School, Stockton IL.

Additional education: Completion of courses in:

Nursing Assistant

Statistical Process Control

Basic Blueprint Reading

Micrometer and Caliper Reading

WordPerfect, dBase, Lotus 1-2-3

On-the-job training in:

Computer assembly and repair

Network installation and troubleshooting

Punch press setup and operation

Automatic press setup and operation

Line assembly

Shipping and receiving

Security systems, Access Vision, badging etc.

Reception desk, customer service

March, 2007 - present

Whelan Security, 33 North LaSalle Street, Suite 1730. Chicago, IL 60602

Telephone 312-***-****.

Supervisor: E J Zitkus

Duties: Security Site Supervisor, reception desk, answer phones, control

building access, assist visitors, issue temporary badges, sign in visitors

and contractors and issue guest or contractor badges using Access Vision,

submit payroll, supervise subordinate, emergency response, assist

management as needed, monitor CCTV's, alarm response and monitoring, report

writing, keeping a daily log of activities, safety, parking lot monitoring,

patrols.

Positioned at Blue Cross Blue Shield 2787 McFarland Rd. Rockford, IL 61107

Telephone 815-***-****.

Wage: Starting $9.50, current $15.25

October, 2006 - March, 2007 - lost contract to Whelan

Securita's, 3600 E State St # 322 Rockford, IL 61108 Telephone 815-398-

5710.

Supervisor: Jessica Martin

Duties: Security officer positioned at Blue Cross Blue Shield Rockford. 815-

639-7110.

Wage: Starting $9.50 end $9.50

September, 2003 - October, 2006

Sterling Business Machine, 501 Locust, Sterling IL. 61081 Telephone 815-625-

4375.

Supervisor: Greg Carloc

Duties: Shipping, receiving, delivery driver, misc.

Wage: Starting $8.50, present $10.25

November, 2002 - August, 2003

Burton Placement Service, 3917 Lincoln Way Sterling IL. 61081. Telephone

815-***-****.

Temp position with Sterling Business Machine

Supervisor: Bill Depuy

Duties: Same as above

Wage: Starting $8.00 end $8.00

Reference:

George Whildin 815-***-****

David Mcphillips 815-***-****

Gregg Carloc 815-***-****

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