Customer Service Manager

Nathaniel R. Ricci

Mobile Phone : 916-***-****

Permanent Address : 5250 4th Street

Rocklin,CA,95677

E-Mail : ********@***.***

Objectives :

Locate and establish a full-time job that allows me to demonstrate my

maximum potential in the work environment.

Maintain the full-time job by showing positive work habits such as being on

time daily and never letting my employer down.

If being placed in a field of which I have no prior experience, I will

learn the expectations of the job and fulfill them to the highest

standards.

Use my knowledge in any provided job in a constructive manner.

And be the best that I can be no matter what the job duties are.

Work History :

(2000-2004) Assistant Martial Arts Teacher : AKKA Karate USA, Tucson, AZ

Duties included but were not limited to : Cash handling, instructing the

adult and kids classes with and often without the Head Instructors

presence, Making sure all the students are practicing safely to avoid

injuries, playing games, and cleaning the school for the health and safety

of all.

(2001-2001) Mcdonalds Restaurant (Crew Member) : Tucson, AZ

Duties inlcuded but were not limited to : Cleaning lobby and customer

service.

(2002-2003) EEGEE's Restaurant (Crew member) : Tucson, AZ

Duties included but were not limited to : Cook, Cashier, Cleaning the

Lobby, following OSHA guidelines, prepping, and customer service.

(2003-2003) Wendy's Restaurant (Crew member) : Tucson, AZ

Duties included but were not limited to : Cooking, Cleaning, and cash

handling.

(2004-2005) U.S. Army (Military Police/Supply Specialist) : Sacramento, CA

Duties included but were not limited to : Patrolling and securing the

base, on-call for emergency and arrests, being ready to engage in combat

with any threat to the U.S.A, and having the honor of serving this country.

(2005-2005) Jack in The Box Restaurant (Crew member) : Rocklin, CA

Duties included but were not limited to : Cash handling and customer

service.

(2005-2010) Mountain Mikes Pizza (Assistant Manager) : Rocklin, CA

Duties included but were not limited to : Opening the store before hours to

engage in food preparation, cooking, cleaning, customer service, cash

handling, monitoring employees and enforcing all OSHA Guideline standards

to promote food and safety within the restaurant, delivery, and locking up

the store.

(2008-2009) ActionLink (Product Demonstrator) : Sacramento, CA

Duties included but were not limited to : Traveling to every appointed

electronic store and assisting in the sales of all Panasonic Home Theatre

Products.

(2009-2010) Crossmark (Team Leader) : Sacramento, CA

Duties included but were not limited to : Learning every detail of the food

product to help promote it within major shopping stores by executing

successful food sampling and helping to sell the product.

(2010-2010) Sniders Martial Arts (Instructor) : Rancho Cordova, CA

Duties included but were not limited to : Creating a curriculum for the

kids and adult classes to learn Kenpo Karate, Kickboxing, and the various

forms of Martial Arts taught within the school. Three days of the week I

was teaching by myself for 3 different classes in a day, it was up to me to

keep all students safe, happy, and in the spirit of learning.

(2010-2010) Niello Porsche : Parts Delivery, Car Detail, and Manager

Assistant. Rocklin, CA.

Duties included : Successfully delivering Parts withing reasonable time,

Detailing all cars on the lot including customer vehicles, and assisting

the used car manager with pricing and ensuring his used cars were cleaned

and ready to go.

Education :

(2004) Benjamin Franklin H.S : Graduated with Diploma

(2006-2007) Sierra College : Agriculture, Engineering

(2008-present) Kaplan University (Forensic Pyschology) : Degree in progress

Volunteer Work :

(2006-present) Spring Valley Church

Activities included : Assisting with the community involvement programs,

and from 2009-2010 I was an assistant teacher in the "Kidmo Ministry".

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