Sales Representative Supervisor

Location:

Posted:

October 16, 2010

Jonathan Ogbonnaya

***********@*****.***

Education

University of Houston-Clear Lake; Houston, TX

2006 Associates of Arts in Business Administration

San Jacinto College South; Houston, TX

Skills

. Strong Analytical skills

. Strong communication skills both verbal and written

. Very organized

. Self-starter with projects

. Ability to multi-task between projects

. Great time management skills

. Detail oriented

. Computer-Excel, Power Point, MS Word, Outlook, Access, Endnotes and

Type 60 wpm

Experience

JP Morgan Chase Bank; Houston, TX

11/01-12/03 Call Center Representative

. Answered incoming and outgoing calls and emails in a call center

setting

. Retained customers by providing quality service

. Lowered department daily call volume by 25% and email volume by 35%

. Consistently achieved bonuses by meeting department goals

. Reconciled bank accounts

. Worked with little supervision

Circuit City; Houston, TX

03/00-03/01 Customer Sales Representative

. Sold various electronic products

. Answered all questions and concerns customers had about their

inventory

. Achieved top sales with over $25K sold

. Multi-tasked within a team environment

San Jacinto College South; Houston, TX

08/99-05/00 Art Room Supervisor

. Monitored and checked in guests inside of the Art Gallery

. Typed reports

. Ordered supplies for art department