Customer Service Manager

Location:

Posted:

August 29, 2010

Terry E. Driscoll

Sun Valley, NV 89433

Objective

~~~

Seeking a shipping/receiving position, utilizing over nine years of professional shipping

experience, data entry and exceptional attention to customer relations.

Summa ry

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• Excellent management of supplies, kept detailed accounts of all inventory and

orders.

• Responsible for all ordering and shipping of various i tems.

• Exceptional phone skills with 10-line phone systems.

• Professional customer service and communication skills with attention to

detail.

• Communicate well with a wide variety of people.

• Accurate typing speed up to 74wpm.

• Adept in MS Word, Excel, Windows, In ternet and able to quickly learn new

software.

• Proficient with all office and shipping equipment, (ie: copy machines,

p rinters, fax machines, Fedex and UPS Software, etc.)

• Excellent t rack record of attendance and promptness.

• Always looking for ways to assist fellow staff and always cheerful to

customers.

Work H istory

01/2001 - 02/2009 Shipping Manager/Receptionist The Estate Plan Reno, NV

09/2000 - 01/2001 Senior Assembler IGT Reno, NV

09/1996 - 08/2000 Office Assistant I I UC Cooperative Ext.

Oroville, CA

Education

Oroville High School Oroville, CA

• Graduated with Diploma

Butte Community College Oroville, CA

• 14 Semester Credits, including clerical and office classes.