Customer Service Manager

**** ******** **. #*

Round Rock, Texas *****

512-***-****

*********@*****.***

Stephanie McQuigg

Searching for a team oriented employment where I can use the skills and

Objective

knowledge obtained while being employed at URS Washington Division. Pursue

a career as a customer service representative in Administration. To continue to

grow through education and professional certification

Experience

2007- 2010 URS Washington Division Austin, Texas

• 10 Key Payment Processor

• Leasing/Rental Affadavits

• Credit Card/Customer Accounts

•

2000 – 2007 Wachovia Dealers Services Irving, Texas

Remarketing Processor

• Remarketing Processor

• Credit Application Verifier

• Data Entry Operator

•

2005 –2006 Diakon Fort Worth,Texas

Pre-Caller (part-time)

• Contacted the customers a day prior to confirm delivery of purchased

products

• Answered customers questions to the best of my knowledge or advised them to

customer service for further assistance on the significance of their account(s).

1996-2000 Ultramar Diamond Shamrock Irving, Texas

Assistant Manager

• Mananged cash register and handled account maintenance

• Assisted with customer services, employment development and training.

• Promoted to assistant manager 12/96.

•

Education 1990–1991 Concorde Career Institute Dallas, Texas

• Certified Medical Assistant

• Graduated with a 98.7 GPA

•

Skills 10 key by touch, Microsoft Word, types 50-60wpm, strong communicational

skills, vendor relations, compu-touch, PDI-postings of In and Out invoices,

management skills, customer service.

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