Sales Customer Service

Spencer simpson

**** ** ***, **** *** ? Fleming Island, FL 32003 ? 904-***-**** ?

*******@**********.***

OBJECTIVE

To obtain a position in information technology, allowing me to utilize my

passion for technology and problem solving abilities. My goal would be to

work in a high energy environment where I can use my drive and motivation

to help build the business and continue to grow personally, professionally,

and financially.

Summary of Qualifications

Ability to succeed in various environments ranging from telemarketing offices

to professional outside sales. A solid high volume track record in sales in

both business to consumer and business to business positions. Extensive

organizational skills combined with a great work ethic allow me to be highly

efficient in unsupervised environments. Strong planning skills along with

excellent time management allow me to be high energy and help me to meet the

goals of many.

Experience

IT Consulting 1998 to Present

Designed and built computers and small networks

Provided desktop support both on-site and via telephone

Experienced with Microsoft Windows 9x, XP, Vista, 7

Experienced with Linux GUI and CLI interface

Designed and built websites for small startups, using Flash, PHP, Java,

Wordpress, and Drupal blogs

Familiar with Adobe Photoshop, Dreamweaver

Independent Agent 11/08 to Present

Cultivated my prior mortgage and insurance relationships to have a referral

source for new business

Reviewed client's life/disability/health insurance coverage's to determine

needs

Solicited to both warm and cold clients to review mortgage protection and

retirement needs

Averaged $1200 of annual premium per week of Whole Life Insurance

Averaged 4 health applications per week through various health carriers

Obtained States of MD and GA Life, Health, and Annuity License to work in a

different market

Averaged $3500 in annual premium per week of supplemental health benefits

State Farm Insurance/Multiple line account 10/07 to 10/08

representative

Developed contacts via networking in order to obtain new clients in a

declining Florida homeowners market

Handle servicing needs of current book of business of over 1900 households

Instrumental in growing 4th year agent to #5 in the Jacksonville Area Field

Offices (90 agencies)

Lead the office sales force in production and total policies written with

an average of 50 policies per month

Met with portfolio and non portfolio clients to review insurance/financial

services needs; providing them an array of 100 products from insurance,

banking and mortgage

Developed an outbound calling system on internet based leads to provide

them with insurance/financial services

Foundation Financial Group/Project Leader/Mortgage 02/06 to 08/07

Professional

Called upon various lead sources ranging from cold leads to hot prospects

Called between 100-150 prospects per day in addition to leaving messages

and emailing to obtain new business

"Desked" all deals to insure all potential options for client are going to

be presented to accomplish clients goals

Insure that pre-processing checklist was complete to insure that mortgage

files were stacked and prepared for companies SOP

First United Mortgage Corp./Mortgage Loan Officer 09/04 to 01/06

Worked with financial planners/bankers to accomplish mortgage goals for new

clients

Instrumental in four man team that generated 50% of the office fees (over

20 employees)

Inbound and outbound sales calls

Developed direct mailing campaigns to future homebuyers

Business to business marketing to obtain realtor and builder contacts

As a four man team I was also processing lead to insure all files were

processed correctly

Provectus Marketing Corp/Professional Equity 06/02 to 09/04

As owner, I performed daily operations from bookkeeping to developing and

implementing new ideas and plans

Developed sales goals for sales staff of 5+ people

Lead generation, web design, marketing & collateral fulfillment

Managed 3 locations in the United States and Canada

50-70 cold calls per day to businesses selling lead generation services

Established and maintained a minimum of 1 new account per week

Provided up to 500 leads per day to various companies

Education

DeVry University 01/2010 to Present

Currently pursuing a Bachelor of Science in Computer Information Systems:

Data Forensics and Information Systems Security; Deans List

State of Georgia Insurance License 03/2010 to Present

Life, Health, Accident and Annuity License

State of Maryland License 12/08 to Present

Life, Health and Annuity License

State of Florida Mortgage Brokers License 02/08 to Present

Residential Mortgage License

State of Florida 2/15 License 11/07 to Present

Life, Health, and Annuity License

State of Florida 4/40 License 09/07 to Present

Insurance Customer Service Representative

Capstone Mortgage Institute 09/2004

Graduated Principals of Mortgage Finance

Watkins Mill High School 06/2002

Graduated 2002

Offered multiple mortgage and financial services to obtain the best end

objective for clients

Consistently in the top 20% of the company sales force (100 plus Mortgage

Professionals)

Top Producer May 2006 "Cornerstone Award"

As a project leader I developed a team of 6 mortgage professionals as well

as maintained my personal production goals; duties included: training,

developing time management, developing attainable sales goals per mortgage

professional and coaching/mentoring as needed

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