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Customer Service Administrative Assistant

Location:
Chandler, IN, 47610
Posted:
October 15, 2010

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Resume:

Terri L. Woolen

**** ********** **** ( Chandler, IN 47610 ( 812-***-**** (

abjd2b@r.postjobfree.com

OBJECTIVE Challenging professional position

SUMMARY Dedicated, hard working professional Solution oriented

Conscientious with an eye for detail Multi-tasking with

Prioritizing skills

Proven leader and team member Customer service and computer

skills

BUSINESS UNIVERSITY OF EVANSVILLE, Evansville, IN February 2007-

Present

EXPERIENCE Senior Administrative Assistant, School of Education

( Coordinate general office in fast-paced environment and

supervised 6 student workers

( Arranged faculty travel, processed requisitions, cash advances,

reimbursements

( Assisted with submitting teacher licensures and processed

Indiana background checks

. Maintained and submitted statistical reports for

accreditation and assessment

. Administered and reconciled School of Education's budget

and purchases

. Set up fall and spring class schedules and assigned faculty

advisors to students

. Administrator of School of Education's database and

confidential student records

. Processed adjunct contract requests for fall and spring

semesters

( Coordinated admission to teacher education interviews and

processed applications

. Collaborated with staff, faculty and administration in

special projects

. Provided customer service to office visitors, as well as

inquiries by phone and emails

. Devised timeline of department projects, procedures, and

requirements

Administrative Assistant, Continuing Education August 2003-

February 2007

( Enrolled and registered credited and non-credit students

( Customer service and recruitment via phone, front desk, emails,

and community outreach

( Generated accurate records of Continuing Education department's

income

( Provided support for Institute of Drug and Alcohol Studies

. Developed flowchart of program requirements for each

degree/program offered

DAN WOOLEN CONSTRUCTION INC., Chandler, IN 1997-Present

Bookkeeper - QuickBooks

( Submitted bills, scheduled payments, and account

reconciliations

( Prepared invoices, estimates, and contracts for customers

( Processed monthly, quarterly, and year-end tax reports and

payroll

TRANSPORTATION SECURITY ADMINISTRATION, Evansville, IN 2002-2003

Federal Transportation Security Screener

( Enforced federal security regulations

EDUCATION Masters of Science, Public Service Administration May

2011

University of Evansville (Anticipated Graduation)

Bachelor of Liberal Studies May 2009

UNIVERSITY OF EVANSVILLE, Evansville, IN

GPA 3.97

Indiana Real Estate License April 2006

University of Evansville, Evansville, IN

HONORS Summa Cum Laude, Dean's List, National Collegiate Scholar,

Alpha Sigma Lambda



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