Project Manager Customer Service

David Howard

** ****** ******, *******, ** *****

508-***-**** **********@***.***

Objective

A position that utilizes my work skills and knowledge while furthering my

future in facilities management.

Profile

o Highly experienced with in depth knowledge of the HVAC industry

o Knowledge and history of management with vendors and service

o Strive to create a satisfying experience for the customer

o Responsible individual with an innate ability to lead

Education

Massasoit Community College ( Brockton, MA

1998-1999

Attleboro High School ( Attleboro, MA

1993-1997

Experience

Appliance Delivery and Installation- Lambco Appliance

2010-Present

- Delivery and Installation of most home Appliance i.e.

washers,dryers,refigerators.etc

- Customer Service

- Bill Collection

- Driving non CDL Box Truck

- Maintenance

HVAC Technician - OTS Professional HVAC ( Attleboro, MA

2006-Present

< HVAC installment

< Sheet metal fabrication

< Project Manager and Lead Generator

< Lead Installer

< Job preparation and layout

< Customer duties and satisfaction

< Billing, payment and collection

< Building material assessment

< Contacting and setup construction vendors

< Servicing of equipment

HVAC Technician- GEM Pluming and Heating ( Lincoln, RI

2004-2006

< HVAC installment

< Lead Installer

< Job preparation and layout

< Sheet metal fabrication

< Customer duties and satisfaction

< Service

< Payment and collection

HVAC Technician - Hourihan's Complete Comfort ( Walpole, MA

2003-2004

< HVAC installment

< Lead Technician

< Job layout

< Sheet metal fabrication

< Customer duties and satisfaction

HVAC Technician - Design Systems ( Middleboro, MA

1999-2003

< HVAC installment

< Lead Technician (2002-2003)

Personnel & Business References

Steve Medeiros 508-***-**** Gem Plumbing & OTS Pro HVAC

Scott Mclellan 617-***-**** Boys and Girls Club Boston

Steve Sheaff 774-***-**** Design Systems & OTS Pro HVAC

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