Administrative Assistant Customer Service
Resume:
Julie Donnell
Azle, TX *****
Email:*******@****.***
OBJECTIVE:
To obtain a position in which I am able to excel and advance with in a
promising company, as well as attain a career path in a challenging
position.
QUALIFICATIONS:
Proficient in MS Office, Excel, Quicken, Word Perfect, Power Point, Access,
Internet, and proofing. 10 key- 10,000KSPH; typing 75WPM. Knowledgeable in
spreadsheets and formulas. Cash Handling. Payroll duties. Intermediate
Spanish skills. Accounts receivables and payables, expense reports, and
monthly budgets. Full knowledge of structures, functions and
implementations, in every aspect of the accounting and bookkeeping
procedures, general ledger account codes behavior, Asset/Property
Schedules,
Trial Balance, credits debits and accuracy in each process listed. Close Yr
end and monthly balance/tie back each processes and reconcile bank
w/General Ledger Account Codes for all processes and reporting.
Proficient preparing oil and gas leases, and all processes of oil and gas
leasing, and legalities.
EDUCATION:
2001-2003 University of North Texas- Denton, Texas
1998-2001 Weatherford College- Weatherford, Texas
EMPLOYMENT:
Fleet Oil and Gas, Ltd. December 2007- December 2008
Administrative Assistant
Prepare oil and gas leases for residential mass leasing. Keep documentation
of all leases signed and check amounts. Prepare legal documents for Oil and
Gas attorneys. Prepare letters for purchase of mineral rights, as well as
deeds. Run errands for owner and attorneys. File documents at courthouse
and to lessor's homes. Prepare documents to be filed at courthouse. Prepare
termination of lease letters. Prepare foreclosure notices for Real estate
dept. Gathering of past oil and gas leases, probates and title at county
courthouse. Keep database of all lessor's information, as well as prepare
files with all tax and property appraisal information of lessor. Keep
track of all title and probate issues of lessor's properties.
Kaiser Permanente March 2004- June 2006
Account Service Representative
Identify, research, and reconcile billing payment amounts to ensure
accurate eligibility payment, revenue and membership records.
Accounts receivables.
Set up and maintain membership data
Support eligibility inquiries
Ensure bills are correct and mailed timely
Interact with purchaser benefit administrators to answer questions
Assist Health Plan Personnel in the analysis and resolution of problems
related to membership accounting
Conduct Audits of purchasers with payment variances, unallocated payments
or other specified criteria
Resolve payment discrepancies and delinquencies
Ensure purchaser's compliance with health plan policies and contractual
provisions
Answer, research, and resolve problems
Process purchaser's eligibility reported electronically
Maintain supporting logs and records
Work with internal and external customers and vendors
Facilitate communications across all lines of business and with all Kaiser
Permanente Departments
File and research as needed
Monthly reconciliations
Receivables
LB&L CABLE, Inc. June 2002-March 2004
Administrative Assistant
Administrative duties include greeting applicants, as well as clients.
Conducting daily cash handling, checking in of C.O.D.'s and daily work
orders. Representation of LB &L to contractor. Answering phones, new hire
and contractor paperwork. Daily damage claims. Maintain inventory of office
supplies. Update employee and insurance lists. Weekly, as well as monthly
expense reports. P.O. requests. Payroll. Payroll invoicing, coping, and
filing. All payables and receivables. Daily cash handling and processing.
Carter Blood Care November 2001-June 2002
Tele-recruiter/Customer Service Representative/Administrative Assistant
Initiated blood donations through telephone solicitation. Provided
information to blood donors and recipients regarding questions concerning
donations. Maintained inventory of office supplies. Sustained and updated
database management.
Huffman Gasoline Equipment, Inc. April 1996-January 2001
Office Assistant
Provided information to clients regarding service calls. Responded to
inquiries and concerns. Verified credit applications. Generated
computerized records of invoices. Filing and general office duties.
HONORS AND ACTIVITIES:
Cheerleading
Student Government Association
Programming Council
References available upon request.
Contact this candidate