Quality Control Technician

C heri A. Wilcox

***Prospect Street Apt #* Pawtucket, RI 02860 401-***-**** ***********@***.***

Objective To become a valued member of an organization that encourages a team environment, as well as

allowing the opportunity to expand ones educational needs.

Experience

Call Center Technician

6/2006 - 11/2008 Bank of America, E. Providence, RI

Customer Relations

Customer Security

Account reconciliation

Head of Security

11/2005 - 11/2006 Rhode Island Bureau of Investigations, Providence, RI

Supervise multiple shifts

Training of new Security Guards

Coordinate fire evacuation procedures

Investigate/respond to violations of building/personnel security

Complete and review paperwork before forwarding to HQ

Customer relations

Shipping and Receiving Specialist

11/1997 - 11/1998 Wal-Mart, Seekonk, Ma

Night receiving

Unload trucks

Scheduling appointments

Scanning barcodes and entering stock into inventory

Running inventory reports

Programming prices for incoming stock

Plastics Technician.

6/2000 - 12/2000 Toray Plastics Inc. No. Kingston, RI

- Run plastic cut and set up new rolls.

- Scanning barcodes and entering into inventory

- Document time and flaws in rolls.

Electronic Laser Engraver/Quality Control Technician

6/1992 - 9/1996 Mini Systems Inc., Attleboro, Ma

Laser etching microchips

Adhering to strict government specifications

Detailed inspections of microchips for inconsistent

Quality control wafer testing laser etching

Laser alignment

Developed a hands on setup manual for the microchip control inspection machine

Education New England Tech. 2010 to 2013

Electronic Engineering Associate and Bachelors degree program

References are available on request

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