Customer Service Medical

Shulonda Berry

**** ***** *********: Chicago, IL 60620

Cell:773-***-****: Home:773-***-****

*************@*****.***

Professional Summary

Detailed oriented Medical Insurance Billing and Coding

specialist seeking a position with a reputable medical facility

where I can utilize my education and training in the medical

field.

EDUCATION

Everest College: Chicago, IL 2009

Medical Insurance Billing and Coding, Diploma

RECENT CAREER HISTORY

Community Mental Health: Chicago, IL 2009

Medical Biller and Coder (Externship)

:Consistently praised for efficient handling of administrative

duties which allowed doctors and nursing staff to focus on the

health concerns of their patients.

:Demonstrated proficiency in organizing insurance information

and corresponding with insurance companies.

:Responsible for computerized scheduling, billing, and

insurance claim processing and verification

Wendy's: Chicago, IL 2007-2008

Sales Representative

:Managed opening and closing the store, maintaining

inventory, developing strong customer relationships and

maintaining excellent customer service.

:Handled all monetary transactions quickly and efficiently.

:Ensured 100% customer service to all restaurant guests.

World Wide Cleaning Service: Addison, IL 2005-2006

Housekeeper

:Demonstrated and promoted a strong commitment to

providing the best possible service for clients.

:Cleaned assigned units in accordance with Company

standards.

:Stocked and maintained Housekeeping carts and storage

rooms.

:Properly tags lost and found items and turned them into

management.

TECHNICAL ANDADMINISTRATIVE SKILLS

:Knowledge of Insurance programs

:Patient billing (electronic&manual) CMS-1500 forms

:Coding ICD-9,CPT,HCPCS

:Insurance claims processing

:Health records management

:Medical Correspondence,mail processing

:Bookkeeping and basic accounting

:Appointment scheduling

:Software: Microsoft Office

:Telephone and reception technique

:Managing and filing records

:Proficient in medical terminology

CERTIFICATIONS

CPR Certification, American Health Association, 2009

HIPAA Training Certification, Everest College, 2009

OSHA Training Certification, Everest College, 2009

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