Customer Service Manager

MS. Andrea J.Robbins

***************@***.***

508-***-**** (Daytime)

508-***-**** (Evening)

508-***-**** (Mobile)

An open minded individual with a flexible approach to work, which enables accommodation of change.

Able to work well with a group or on own initiative. Willing to take any responsibilities and assignments,

regardless of the challenge. A self reliant individual with the ability to pick up new ideas and concepts

quickly. Enjoys learning new skills and methods of working. Takes pride in producing excellent work and

can accept constructive criticism. Organized and can work under pressure in a busy environment.

• Personal Details

Address:

Date of Birth:

157 Mansfield Ave #11

7thJanuary 1975

Norton, ma.

02766

• Skills

• Admin & Clerical Jobs Clerical, Data Entry

• Sales & Marketing Manager

• Customer Service Customer Service Manager, Customer Service Sales

• Human Resources Training & Development

• Retail Assistant Store Manager, Loss Prevention, Retail Sales Associate, Retail Sales Manager,

Retail Store Manager

• Work Experience

Assistant Manager

Nautica in Wrentham Ma. Feb. 8th Current

Store Manager

Fashion Bug in Norton, Ma. (Present employment)

• I was promoted to Store Manager, I am in charge of running a business, training associates,

conducting meetings and all the aspects of running a store.

Co Manager

Fashion Bug in Norton, ma.

August 2005 to March 2007

• I was promoted to Co Manager working with my Store Manager on developing my management

skills .

Assistant Manager

Fashion Bug in Norton, Ma.

August 1998 to August 2005

• I was promoted to Assistant Manager, I had more responsibilities from opening and closing the

store, producing goals. running a business, opening charges, visual, payroll, hiring, Markdowns, loss

prevention, sale changes, and everything that had to do with management skills.

Head Cashier

Fashion Bug in Norton, Ma.

August 1997 to August 1998

• The Head Cashier position gave me training with money skills, over seeing returns and using

customer service skills I have developed.

Sales Associate

Fashion Bug in Norton, Ma.

August 1996 to August 1997

• I excelled in customer service skills, I had great training that took me to the next level .

• Education History

Norton High School in Norton, ma

September 1990 to June 1994

Attleboro Auxiliary Recruit Academy in Attleboro, ma.

September 1995 to May 1995

Canton Police Academy in Massasoit Community College, Canton, ma.

September 1995 to January 1996

Fisher College in Attleboro, Ma.

September 2000 to June 2002

• Qualifications

Qualification Grade Achieved

diploma

Certificate

Certificate

Certificate Medical Coding

Contact this candidate