Technician Customer Service
Resume:
THOMAS J. KALOR
Phoenix, Arizona 85009
***********@*******.***
Summary Statement
A+ Certified Computer Networking Technician, Electronic
Technician and Automotive Technician who is able to read and
interpret schematics, electrical diagrams, blue prints and
repair manuals and make needed repairs down to Component Level
EDUCATION
High Tech Institute (Anthem
College Phoenix,
Arizona
Associate of Applied Science in Computer Networking And Information
Technology:
Microsoft Office 2000 Professional, Windows Operating systems, Windows NT
4.0 Server and Window NT 4.0 Workstation, Windows 2000 Professional Work
Station and Windows 2000 Server, Windows 2000 Exchange Server
Administration, Windows 2000 ISA Server, Novell NetWare 5.0 and 5.1
Administration, Network +, Cisco Operating System, Linux Operating Systems,
System Design and Analysis, Network Security Fundamentals.
TAD Training
Center
..Phoenix, Arizona
Computer Repair and A+ Certification Course: Keyboard Skills, DOS
and Windows (3.1 and 95) Operating Systems, Safety and Electro-static
Discharge, Theory of Electricity, Test Settings and Volt-ohm Meter
Operation, Computer Hardware, Processors and Peripheral Devices (IBM and
Macintosh), System Installation & Configuration, Preventative Maintenance,
Troubleshooting and Repair, Customer Service.
Tech Aid Training Center and Employment
Tempe, Arizona
Electronic Assembly and Soldering Certificate:
Resistor, Inductor and Capacitor Codes, and Soldering Technique.
Western Wisconsin Technical Institute.
LaCrosse, Wisconsin
General Education Development Diploma and Electronic Services
Technician Degree: 1 -Years to complete both.
RELATED EXPERIENCE
Personal Computer Technician: Installed Windows Operating Systems,
upgraded, and tested office systems
Electronics Service Technician: Repaired & maintained televisions, radios,
tape players
Computer Installation Technician: Removed old Computers from teller
stations & Installed new Computers in their place (Chase Bank)
Work Experience
Vangent, Phoenix, Arizona- February 2010 to June 2010: Scanner Operator and
Document Preparation Clerk for 2010 Census. Responsibilities were to load
and Scan Census forms on Imagetrak Scanners, I also prepared Census forms
to be Scanned and load them into trays of 400 forms.
Ryzex, Phoenix, Arizona - March 2008 to October 2008: Electronic Bench
Technician. Responsibilities were Diagnostics of Intermec Units needing
repairs and making such repairs, filling out necessary paper work, cleaning
units and shipping them. Keeping daily records of repairs made.
Intechra, Phoenix, Arizona- June 2006 to February 2008: Computer
Technician. Responsibilities Data wiped all hard drives on units above
minimum company specifications and record unit's data into Company
Computers. I also Configured Raids and wiped Scsi and Fibre Channel Hard
drives in Mass Storage Systems using Compaq And Dell Servers, which I also
repaired. Repaired Servers Installed and Configured Hard Drive, Tested
Servers using Trouble Shooter reported errors and entered Server Data into
Company Computers.
Allied Equipment Repair Service, Mesa, Arizona - November 2001 to August
2004: Electronic Bench Technician. Responsibilities Were to Repair audio
and visual equipment for local schools and movie theaters and Photomark and
take care of walk in customers.
High Tech Institute, Phoenix, Arizona - January 2001 to August 2001:
Graduate Lab Aid. Responsibilities included aiding students at High Tech
with their school work, helping instructors with needed support services
like getting supplies for equipment doing paperwork to free the instructors
from it, getting outside support for classroom related problems I also
supervised the Media Center Area when not working directly with a
instructor in a classroom.
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