Customer Service Representative

Dana-Ann K. Tai

Phone: 808-***-****

********@*****.***

Objective

To seek a position with a company where I can gain experience and knowledge while

contributing my proven customer service and hard working skills. I am ready to vest my

commitment and loyalties to a long term career in this company.

Skills and Capabilities

• Excellent interpersonal and communication skills with ability to interact with

people of all ages.

• Maintain professionalism and patience when responding to customer

inquiries. Built relationships with customers and generated a loyal client basis.

• Exceptional organization and multi-tasking skills. Easily adapts to constant

changing, fast-paced environment.

• Hardworking and reliable. Always demonstrates initiative and willingness to

take on added responsibility.

Employment

Cashier

04/2010- Present Sam's Club Honolulu, HI

Handle all money/credit transactions. Assist customers with purchased items.

Customer service.

Internship Honolulu, HI

03/2010-04/2010 Kmart Pharmacy

Enter prescription on computer, assist pharmacist with pulling and filling

medications, handled money/credit transactions, restock medication and interact

with customers.

Shipping Coder Honolulu, HI

04/2002-09/2009 Love’s Bakery

Receive and process orders, putting expiration dates on products in a timely

fashion, meeting deadlines and delivery schedules.

Delivery

08/2000-03/2002 Hawaiian Kona Coffee Honolulu, HI

Receive and process orders for clients. Deliver products to clients island wide,

maintained effective records of transactions.

Delivery

01/1999-08/2000 Wing Coffee Co. Honolulu, HI

Started part-time Sales/Customer Service Representative, promoted to driver.

Delivery of oriental products to clients island wide, unloading containers while

maintaining warehouse inventory.

Distribution

02/1995-01/1998 Pomare Ltd. Honolulu, HI

Responsibilities included pulling and packing merchandise for customers meeting

deadlines and delivery schedules, also maintaining a yearly inventory.

Education

October 2009-March 2010 Hawaii Technology Institute Honolulu, HI

Pharmacy Technician Program

September 1984-June 1987 McKinley High School Honolulu, HI

Diploma Basic Skills

Honors

Recipient of “Employee of the Quarter” by Love’s Bakery in January 2008

Received honorable mention for “Safety Awareness Program in 2007

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