Office Management

JACQUELYN BETTS

Email: *********.*****@*****.***

Objective

A delivery driver position with Harris Solutions Group, bringing 15+ years

experience and skill in customer support, problem solving, office management,

quality, logistics, delivery scheduling, and building relationships.

Experience

Media Technology Specialist, Montgomery College, Rockville, MD 20850, 1990 – 2010.

• Conducted the timely distribution and retrieval, set-up, operation and technical

support of instructional activities in the classroom at precise schedule times with

99% accuracy.

• Responded to phone and in person inquires as to the scope and use of media

resource services that were offered and forwarded other calls as appropriate in a

pleasant and courteous manner.

• Documented audio visual requests utilizing Outlook 2007 with 100% accuracy.

• Monitored the delivery of instructional services and equipment to the classrooms.

Checked for conflicts and assisted faculty with scheduling requests.

• Compiled, provided and maintained accurate monthly, quarterly and yearly

department statistical reports to expedite annual reporting process.

• Consolidated and maintained audio visual storage units. Managed and ordered

office supplies.

Skills

• Proficient in the use and application of Microsoft Office 2007 and integrated

computer, projection, video and media technology systems.

• Strong oral and written communication.

• Exceptional organizational skills and the ability to prioritize work assignments,

work under pressure and meet deadlines.

• Experienced working with a diverse clientele in a team environment.

Activities

• Professional Development Classes, Golf, Soccer, Film and Music Making

Education

Television Production, Montgomery College, Rockville, MD

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