Customer Service Office

Ashley Storey

**A Jackson Ln

Lincoln, AL *****

Phone: 205-***-****

Email: **********@*****.***

Objective

I would like to utilize my communication and organizational skills combined

with my passion for helping people in a full or part-time position.

Employment

Experience

Lakehills Dentistry

2008

I handled a high call volume daily. I scheduled appointments, answered

questions about insurance availability, entered treatment plans and

reviewed them with patients, and wrote necessary referrals based on

insurance requirements. I also maintained the reception area. I left this

position due to relocation back to Alabama.

Freedom 2 Focus

2007

I worked part-time in a home office in the virtual assistance industry. I

maintained websites, sent out newsletters and proofread, and assisted in

various research projects. I used Dreamweaver software on a daily basis to

update websites. I also performed occasional tasks such as scheduling

webinars and note transcription.

IKON Office Solutions

October 2006 - March 2007

I worked in the copy center of an attorney's office of about 50 employees

(Wallace, Jordan, Ratliff & Brandt). I delivered and metered mail,

delivered packages, went out on runs to the courthouse and various other

places around Birmingham, prepared large copy jobs and briefs, sent out

faxes, and performed other office duties as needed.

Trinity World Outreach Center

Summer of 2005

I provided service in the coffee shop of my church. Responsibilities and

tasks included making various coffee drinks, interacting with customers,

accepting cash, and balancing the drawer.

Jump2It Inc.

2001 - 2004

Responsibilities included many administrative tasks such as answering

phones, setting appointments, and processing credit cards. Other duties

included web design, business card design, shirt design, customer service,

and other various contract labors that involved heavy lifting of up to one

hundred pounds. I dealt with customers extensively and on a daily basis in

this position.

2000 - Current

I do freelance web design and work with various clients on building their

company or personal websites, registering domains, and establishing an

Internet presence.

Education

Columbia College

2008 - Present

American Studies Major

Jefferson State Community College

Birmingham, AL

2006 - 2007

Skills and

Competencies

Type 80 WPM

Knowledgeable in Microsoft Windows and Office (Microsoft Word &

Excel), Adobe Dreamweaver, Paintshop Pro, and Photoshop. Intermediate Mac

User.

Web designer: knowledgeable in HTML, CSS, JavaScript, etc.

Graphic designer, assisting in logo development

Excellent communication & customer service skills

References

(Business) Jamie Vera, Lakehills Dentistry, 847-***-****

(Business) Angee Robertson, Freedom2Focus, 904-***-****

(Personal) Jason Grissom, Pastor, 205-***-****

Contact this candidate