Quality Control Manager
Resume:
Robin Larbalestrier
Rockaway, NJ *7866
OBJECTIVE: Find a challenging position to utilize and further my
diversified experience.
WORK EXPERIENCE: M & H Locksmith, Rockaway, NJ
February 2007 - Present
. Customer relations
. Coordinated appointments
. Billing
. Bookkeeping
. Ordered regular stock & specialized orders
. Technical assistance
. Assisted with emergency road calls
Champion Mortgage, Parsippany, NJ
February 2002 - February 2007
Quality Control Auditor / Loan Processor
Processed loans
Worked with title companies to clear customer's titles
Customer relations
Audited a sample of loans on a monthly basis for compliance & credit policy
parameters
Created & compiled reports of errors found in audits
Created audit parameters
Mortgage compliance research
Created and edited mortgage documentation
Goldman & Warshaw, P.C. Montville, NJ
October 1997 - February 2002
Bookkeeper / Attorney Assistant
9. Supervisor of Hubbard Collection Systems
10. Electronic data transfer for several clients
11. Bookkeeping / Collections
12. Liaison to sheriffs and constables in both NJ
& NY
13. Skip tracing
14. Paralegal functions such as compiling
Motions, Summons & Complaints, Writs
15. Proficient in both NJ & NY law
16. Client relations
17. Accountable for deposits and closing
procedures
Fantastic Sams, St. Petersburg, FL
September 1994 - February 1997
Assistant Manager
18. Bookkeeping
19. Compiled weekly work schedules
20. Purchasing
21. Inventory
22. Customer relations
Hair Dynamics, Randolph, NJ
June 1989 - September 1994
Licensed Cosmetologist
23. Customer relations
24. Responsible for closing procedures
25. Coordinated appointments
SKILLS: Proficient in the following computer applications: ACES, LOS,
ACAPS, Back Office, IBIS, TNS, Microsoft
applications, Hubbard Systems (Implemented
program into daily use), Collection Master,
Word & Excel.
EDUCATION: Morris Knolls High School, Rockaway, NJ
INTERESTS: Cooking, antiques & chess
REFERENCES: Available upon request
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