Customer Service Human Resources

Katerina Sánchez Reyes

Postal: PO BOX ** Manati,P.R. 00674

Cellular Phone 787-***-**** ~ Home Phone 787-***-****

E-mail: *******.**********@*****.***

OBJECTIVE

Seeking a position as a valued member of your Human Resources department that leverages my

achievements, skills, energy and talent for identifying superior job candidates.

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EDUCATION

University of Puerto Rico – Mayaguez Campus

School of Bussiness Administration

Major: Human Resources Management

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WORK EXPERIENCE

Promotores & Promotoras - Jimmy Thordsen Inc.

Feb.09-Present

(Marketing and Promotions)

Completely responsible of the best service to the client or visitor, promoting the necessary information

about the products of the company, as well as organization of activities, reception and visitors records,

distribution of leaflets, labor of sale and projection of image, between others.

Dec.2009 Carico International (Sales & Customer)

Exploration of the market to detect new clients. Presentation and sale of the products and services by

means of techniques of negotiation. Billing, sales and customer service functions.

July- Dec 04 Jeans.com (Sales/inventory)

Responsible to prepare daily sales closing/Credit cards, lay-away and cash,

Assisted with customer service functions.

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ACHIEVEMENTS

May 2005 Honor /high School

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EXTRACURRICULAR ORGANIZATIONS

• Association Human Resources (SHRIM) 2010 - Present

• National Honor Society (NHS), Member 2004 – 2005

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SKILLS

Fully Bilingual as well as excellent communication skills, both oral and written, English

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and Spanish.

• Able to work under pressure, with minimum supervision, manage multiple priorities and

work extended hours.

• Computer literate (MS Word, Excel, Power Point, etc.)

• Outstanding interpersonal skills.

• Highly organized, dedicated and team oriented person.

• Team Player, capable to work under pressure, available to travel and work overtime.

• Excellent ability to take decision, problem solving, and Customer Service orientation.

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REFERENCE

2

Available upon request

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Contact this candidate