Customer Service Sales

Kimberlee l. Ciolkosz

***** *. ****** **.

Channahon, IL 60410

Mobile: 815-***-****

abjc3k@r.postjobfree.com

EDUCATION

Joliet Junior College, Joliet, IL, May 2008

AAS - Business Administration, Management and Supervision

CCO - Entrepreneurship

EXPERIENCE

Fifth Third Bank, New Lenox, IL

A bank defined by what they do and how they do it.

Lead Customer Service Representative (February 2010 - Present)

Responsibilities and Accomplishments:

. Organize files, update procedures, and process teller transactions

. Lead by example and train other tellers

. Provide answers/solutions to customer inquiries and problems

Financial Service Representative (May 2009-February 2010)

Responsibilities and Accomplishments:

. Open/close certificates of deposit, personal, and business accounts

. Maintain a balanced cash drawer, process transactions, and assist

customers with bank questions

. Meet monthly sales goals, and provide outstanding customer service

IL FIORE RESTAURANT, Collingswood, NJ.

A small family owned Italian restaurant serving good quality and reasonable

prices.

Hostess/Server (August 2008-December 2009)

Responsibilities and Accomplishments:

. Maintained an organized cash drawer and handled incoming/outgoing cash

. Seated customers, totaled bills, and answered incoming calls

. Served customers their food, and cleaned the tables

AMCORE BANK, LaSalle, IL

A "one company, one culture" bank serving the financial needs of customers.

Teller (July 2007-July 2008)

Member of a progressive team with objectives to positively impact investor

return through teamwork, community involvement and exceptional customer

service.

Responsibilities and Accomplishments:

. Maintained an organized cash drawer and handled incoming/outgoing cash

. Assisted customers with transactions and answered incoming calls

. Met monthly sales goals

dat date

SKILLS

. Familiar with Microsoft Windows, Word, PowerPoint, Excel, and

QuickBooks

. Experienced with computers, fax machine, copier, and printer

. Great customer service, team player, and fast learner

Contact this candidate