Customer Service Administrative Assistant
Resume:
Ellen DeVries
Austin, TX 78732
*****.*.*******@*****.***
Summary of Qualifications
Demonstrated capacity to provide support for executive-level staff
including scheduling meetings, coordinating travel, and effectively
managing data.
Adept at developing and maintaining administrative and procedural processes
that improve efficiency and achieve organizational objectives.
Results-oriented in supporting complex, deadline-driven operations; able to
identify goals and priorities, while creatively resolving issues.
Excellent customer service skills.
Professional Experience
Texas A&M University 2006-2008
1 Administrative Assistant
Managed all aspects of calendar and appointments
Coordinated and hosted successful events and meetings
Supervised and hired student employees
Created and maintained data storage systems
Supported full-time executive staff members
Edited and published departmental publications
LA Weight Loss
2006
Sales/Counselor
Developed close relationships with clients via weekly consultations
Consistently exceeded sales quotas and followed daily operational
procedures
Provided excellent customer service, education, and motivation to stay on
the lifestyle plan
Assessed individual needs and provided customized weight-loss solutions, in
the form of, dietary supplements, calorie-restricted foods (LA Lite bars,
snacks and drinks), and vitamins.
First American Bank- Information Services Department
2005-2006
2 Office Coordinator
Processed employee time sheets
Paid departmental invoices
Ran daily system security reports
Portland State University- Office of Business Affairs
2004-2005
3 Assistant to the Director
Processed legal documentation for all University-owned properties and
vendor contracts
Distributed monthly payroll checks to over 5,000 staff members
Served as University liaison to community when presented with a state
Citizen Complaint
Aided in University risk management and student legal matters
United States Attorney's Office, District of Oregon
2001-2004
4 Law File Clerk Internship
Aided in upkeep of employee files and assisted in hiring process
Created New Employee Handbook 2003-2004
Assisted attorneys and agents with photocopying discovery, documentation,
and exhibits
Maintained Civil and Criminal file room and research library
Education
Portland State University- Portland, Oregon
Masters of Science, Conflict Resolution and Negotiation
Student 2001-2005
Bachelors of Science, Arts and Letters, Social Science Focus
2001
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