Customer Service Medical

Martie Ryan

**** **** ***** ***. ****, Riverside, CA 92506

Mobile 951-***-****

Email: **********@*****.***

I have years of experience working in multiple medical settings, with duties ranging from

scheduling patients for routine appointments, tests, and surgeries to obtaining insurance

authorizations, eligibility and verification. I held positions at Parkview Urgent Care,

Community Orthopedic Medical Group, and Parkview Family Health Medical Group.

Skills

• •

Excellent Customer Service Skills Phone Skills/Cashier

• •

Over 15 Years General and Medical Office Exp. Microsoft Excel/Word

• •

Knowledge of Medical Terminology Strong Work Ethic

Employment

Alannah Foster Family Agency

Riverside, CA

February 1997 – December 2009

Position: Placement Coordinator

• Worked directly with local county Central Placement Unit staff to place foster children

into foster homes, including medically fragile and developmentally delayed children

• Answered phones: intake calls, calls from foster parents and general incoming calls

• Completed all initial placement paperwork

• Coordinated transfers for respites and to complete placements

• Maintained database of potential foster parents and daily opening list

• Checked and distributed mail

• Finalized intake and quarterly reports, reviewed and corrected before submitting to

county social workers

• Prepared bank deposits

• Completed county clearance forms (local and out of state)

• Assisted FFA Director as needed (various special projects)

• Conducted potential foster parent orientations

• Assisted with all fundraising events

Axiom Counseling Team

Riverside, CA

October 1994 – February 1997

Position: Front Office Manager

• Answered busy office phones

• Performed computerized scheduling of patient appointments as well as patient data

• Posted charges and payments

• Dispersed records of all doctor’s transactions daily, responded to and completed doctor’s

various requests

• Ordered office supplies

Contact this candidate