Customer Service Manager

L UC I NDO M. FERNANDES, JR.

*** ****** ** • Holbrook, MA 02343

978-***-**** Email: ********@*******.***

EDUCAT ION

Bay State School of Technology

Canton, MA

CERTIFICATE OF COMPLETION

2007

• 1080 hours of hands-on and classroom t raining regarding Major Appliances, Basic

E lectricity

• 100 hours of National Electrical Code

• 100 hours of Refrigeration Code, Domestic and Commercial Refrigeration/Air

Conditioning

• EPA Certification in Freon Recovery

South Boston High School, South Boston, MA

1997-2001

L ICENSES

• Freon Certification-608

H IG H L IG H TS OF QUAL I F ICAT IONS

• C reative and independent with strong mechanical aptitude

• Ability to work independently as well as a team player

• Responsible, dependable, punctual; take pride in my work

RELATED WORK EXPER IENCE

Gillette Stadium, Foxboro, MA Refrigeratoion Technician September 2007-

April 2010

Responsible for preventive maintenance and servicing on refrigerators, chillers, air handler

u nit, make air unit, and ki tchen appliances i.e. microwaves, coffee makers, toasters etc.

Walgreens, Boston, MA Assistant Manager A pril 2005-

December 2009

Managing a staff of 20 employees in regards to daily operations which include open and

closing store, managing store front, maintaining cash registers and customer service.

Contact this candidate