Holly L. Hays
th
**W*** ** Street – Willowbrook, IL 60527
Home: 630-***-**** Cell: 630-***-****
Email: holly_hays @comcast.net
Employment:
Sept. 2005 – Merrill Lynch, Schaumburg, IL
Feb. 2009
Client Associate
• Proactively assisted three financial advisors for their client accounts. Serviced clients’ accounts in cash account
activities, opening/closing accounts for savings, retirement, investment and various other financial planning
activities. Provided general office assistance for cashiering for office and assisted clients with changes in account
requests, e.g. beneficiary, trust and 401K activities.
Jan. 1998 – Waterstone Financial Group, Itasca, IL
Sept. 2005
Administrative Assistant to the President
• Provided life, disability, fixed annuity, LTC and other fixed product illustrations for our 500+ financial
representatives. Executed licensing of agents to sell various fixed products. Calculated twice-monthly commission
information for comptroller which required accuracy and detail.
July 1996 – Northwest Financial Group, Melrose Park, IL and Oak Brook Financial Group, Oak Brook, IL
Jan. 1998 Insurance licensed for life, health and disability insurance representative and agent assistant.
Nov. 1988 – Illinois Manufacturers’ Association (IMA), Chicago, IL
Feb. 1994
Director of Conference Services/Conference Coordinator
• Successfully executed 40-50 revenue-producing conferences/meetings/seminars per year for 100+ year old
statewide Association. Negotiated hotel contracts, exhibit set-up, scheduling/contracting speakers, audio/visual
requirements and event budgeting. Executive staff liaison to 40-member Small Manufacturers’ Action Council
and IMA Technology Committee. Set meeting agenda, arranged for speakers and coordinated annual Illinois high
school Essay Contest. Responsible for well-attended annual: Consulting Services Department conferences,
Environmental Compliance and Exhibition conference, Industrial Relations/Human Resource Management
conference, Sales Tax conference, and budget planning for various coalition conferences. Implemented desktop
publishing through use of Macintosh SE for brochure and badge design, word processing and budget planning. In
charge of hiring/firing of Conference Services secretarial/clerical support staff.
Education/Licensing:
• Illinois Life/health Insurance license (1996 to present); Masters of Arts degree study in Criminology, Florida State
University, Tallahassee, FL; Bachelor of Arts degree in Sociology, University of Minnesota, Minneapolis, MN;
Associate of Arts degree in Liberal Arts (pre-law), Austin State Junior College, Austin, MN
Activities: Girl Scouts: Troop Co-Leader and Cookie Sales Coordinator, 2001-2008; Stratford Green Condominium
Board member, 1991 to present, representing 488 condo units in unincorporated DuPage County, serving as officer: Vice
Pres. 1991-92, Pres. 1992-2000, Treas. 2000-present. Serve on various Board committees. Co-manager of private party
wait-staffing business (1997-2001). Active member of church community in Clarendon Hills, IL.